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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010214552
Report Date: 08/29/2019
Date Signed: 08/29/2019 03:31:43 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2019 and conducted by Evaluator Loretta Dyson
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20190723152759
FACILITY NAME:HUSD CHILD DEV. PROGRAM - BOWMANFACILITY NUMBER:
010214552
ADMINISTRATOR:REED, FRANCESCAFACILITY TYPE:
850
ADDRESS:520 JEFFERSON STREETTELEPHONE:
(510) 582-1743
CITY:HAYWARDSTATE: CAZIP CODE:
94544
CAPACITY:24CENSUS: 11DATE:
08/29/2019
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Vivian WilliamsTIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff used inappropriate form of discipline
Child left unattended
Facility staff handled child in a rough manner
Facility staff humiliated children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/29/19 at 2:10pm, Licensing Program Analyst (LPA) Loretta Dyson arrived at the center for an unannounced complaint investigation regarding the above allegations. LPA met with Teacher Vivian Williams. There was 2 additional fingerprint cleared staff members, one parent volunteer and 11 children also present.

LPA made observations today. During the course of the complaint investigation, LPA made observations during two other visits, reviewed documents and conducted multiple interviews. Although LPA did not directly observe the alleged violations, some witnesses indicated that the allegations were observed and are true, However, other witnesses indicated that the allegations have never been observed and are false. Based on all of the information obtained, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur. Therefore, the allegations have been determined to be unsubstantiated at this time.

There are no deficiencies being cited today. This report will remain on file for 3 years. A notice of site visit was provided and LPA reminded Ms. Williams that it needs to be posted for 30 days. An exit interview was conducted with Ms. Williams and appeal rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Loretta DysonTELEPHONE: (510) 695-0243
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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