013412740-12-8-2021-52-CC-WNOA-C9XT58-20211222132505

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013412740
Report Date: 12/08/2021
Date Signed: 12/08/2021 11:46:54 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/12/2021 and conducted by Evaluator Jonathan Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20211012104834

FACILITY NAME:	DIVERSITY CHILDREN'S CENTER		FACILITY NUMBER:	013412740
ADMINISTRATOR:	DO, BICHNGAN		FACILITY TYPE:	850
ADDRESS:	37371 FILBERT STREET		TELEPHONE:	(510) 797-7190
CITY:	NEWARK	STATE: CA	ZIP CODE:	94560
CAPACITY:	56	CENSUS: 14	DATE:	12/08/2021
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Bichngan Do		TIME COMPLETED:	12:07 PM

ALLEGATION(S):

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Staff hit daycare child.
Staff handled daycare children in a rough manner.

INVESTIGATION FINDINGS:

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On 12/08/2021, Licensing Program Analyst (LPA) Jonathan Williams arrived to the facility unannounced to conclude investigation into the above allegations. LPA was met by Director, Bichngan Go, and one other fingerprint cleared and associated staff member. Present during today's inspection were the Director, staff member, and 14 preschool aged children in care.

During the course of the investigation, LPA interviewed staff members, interviewed parents of children in care, interviewed daycare children, reviewed children's records, interviewed police officer, and reviewed police records.

Based on record review and interviews conducted, LPA received conflicting information. There is not a preponderance of evidence to prove the alleged violation did or did not occur, meaning the allegations may have happened or are valid. Therefore, the allegations are deemed UNSUBSTANTIATED.

Exit interview conducted. Appeal Rights provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Wynn Norona	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR NAME: Jonathan Williams	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 12/08/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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