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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013415205
Report Date: 04/28/2021
Date Signed: 04/28/2021 11:09:53 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2021 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20210217133223
FACILITY NAME:SORIA ALCAZAR, MARIAFACILITY NUMBER:
013415205
ADMINISTRATOR:SORIA ALCAZAR, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 606-0397
CITY:FREMONTSTATE: CAZIP CODE:
94536
CAPACITY:14CENSUS: 12DATE:
04/28/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Maria Soria-AlcazarTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Licensee handled day-care child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Elimika Woods met with licensee Maria Soria-Alcazar for a complaint investigation regarding the above allegation. Present for the investigation were licensee, licensee's one adult daughter and 12 children in care consisting of 2 infants and 10 preschoolers.

It was alleged that the personal rights of a child were violated when the licensee handled a child in a rough manner. During the investigation, interviews were conducted which could not determine that children were being handled in inappropriately by the licensee. Based on the LPA's observations and interviews which were conducted and record review(s), “Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.”

A SITE VISIT NOTICE WAS POSTED BY LICENSEE.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Elimika WoodsTELEPHONE: (510) 622-2550
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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