013420587-1-12-2024-02-CC-LDYN-D2DR5P-20240212114323

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013420587
Report Date: 01/12/2024
Date Signed: 01/12/2024 02:24:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2023 and conducted by Evaluator Tasha Hackett-Alexander

COMPLAINT CONTROL NUMBER: 02-CC-20231211104942

FACILITY NAME:	THROUGH THE LOOKING GLASS EARLY HEAD START		FACILITY NUMBER:	013420587
ADMINISTRATOR:	CATCHING, DENISE		FACILITY TYPE:	830
ADDRESS:	3075 ADELINE AVENUE		TELEPHONE:	(510) 393-6824
CITY:	BERKELEY	STATE: CA	ZIP CODE:	94703
CAPACITY:	16	CENSUS: 8	DATE:	01/12/2024
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	MALIKA GUERGAH		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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PERSONAL RIGHTS- Staff discriminates against child

INVESTIGATION FINDINGS:

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On January 12, 2024 at 12:45 PM Licensing Program Analyst (LPA) Tasha Alexander met with Center director Malika Guergah to deliver the findings to the above complaint allegation.

Upon arrival there are 8 infants present along with 6 staff members including the center director. During the analyst's last visit, an interview was conducted with the center director and documents were requested.

Documents were recievied and further investigation has been conducted,

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted. A notice of site visit was posted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Loretta Dyson	TELEPHONE: (510) 695-0243
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander	TELEPHONE: (510) 292-9724
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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