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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013420588
Report Date: 04/06/2023
Date Signed: 04/06/2023 11:22:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2023 and conducted by Evaluator Russell Haderer
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20230207091159
FACILITY NAME:STRATFORD SCHOOLFACILITY NUMBER:
013420588
ADMINISTRATOR:RATTAN, JASBIRFACILITY TYPE:
850
ADDRESS:38495 FREMONT BLVD.TELEPHONE:
(510) 713-8900
CITY:FREMONTSTATE: CAZIP CODE:
94536
CAPACITY:240CENSUS: 134DATE:
04/06/2023
ANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Jasbir RattanTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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9
3 Personal Rights: Staff yelled at a day care child
INVESTIGATION FINDINGS:
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On April 6, 2023 at approximately 8:15am Licensing Program Analyst (LPA) Russ Haderer arrived to review complaint and investigation findings regarding 3 personal rights allegations. There were 134 children and 14 teachers and staff present. LPA toured the facility and confirmed the census and teacher counts. The school is in ratio today.

This allegation was a teacher yelled at a child in care. LPA investigated and conducted a series of interviews with teaching staff, parents and children.

Interviews with one parent found that at times the teacher may have had a sharp tone but she said the teacher had improved.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chandra Charles
LICENSING EVALUATOR NAME: Russell Haderer
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 52-CC-20230207091159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: STRATFORD SCHOOL
FACILITY NUMBER: 013420588
VISIT DATE: 04/06/2023
NARRATIVE
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A parent reported their child said the teacher got mad at a child for putting his hand in glue. LPA asked if the child said the teacher yelled. The parent said her daughter never said the word "yell" but said the boy was being naughty because he put his hand in glue.

All the rest of the parents interviewed had never had any reports of the teacher yelling at children and they liked their teacher. Parents also confirmed they plan to re-enroll their child.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

A Notice of Site Visit was given and must remain posted for 30 days.



Exit interview was conducted with Center Director Jasbir Rattan.
SUPERVISOR'S NAME: Chandra Charles
LICENSING EVALUATOR NAME: Russell Haderer
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2