013420588-4-6-2023-52-CC-CCHS-CR9UTE-20230426155148

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013420588
Report Date: 04/06/2023
Date Signed: 04/06/2023 11:23:45 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2023 and conducted by Evaluator Russell Haderer

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20230207091159

FACILITY NAME:	STRATFORD SCHOOL		FACILITY NUMBER:	013420588
ADMINISTRATOR:	RATTAN, JASBIR		FACILITY TYPE:	850
ADDRESS:	38495 FREMONT BLVD.		TELEPHONE:	(510) 713-8900
CITY:	FREMONT	STATE: CA	ZIP CODE:	94536
CAPACITY:	240	CENSUS: 134	DATE:	04/06/2023
		ANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Jasbir Rattan		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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3 - Personal Rights: Facility staff did not meet day care child's hygiene needs.

INVESTIGATION FINDINGS:

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On April 6, 2023 at approximately 8:15am Licensing Program Analyst (LPA) Russ Haderer arrived to review complaint and investigation findings regarding 3 personal rights allegations. There were 134 children and 14 teachers and staff present. LPA toured the facility and confirmed the census and teacher counts. The school is in ratio today.

This allegation was that children at pick up time had potty accidents and soiled their clothes but the parents were not made aware of this by the school. LPA investigated and conducted a series of interviews with teaching staff, parents and children.

Children in the school are required to be potty trained before enrollment. The investigation found that children did occasionally have an accident and spare clothes were available and children were changed. If a child had an accident at the school the school informs the parents. There is no clear way to know where a child may have had an accident right before their pick up time.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Russell Haderer	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 04/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 52-CC-20230207091159

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: STRATFORD SCHOOL	FACILITY NUMBER: 013420588
	VISIT DATE: 04/06/2023

NARRATIVE

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Interviews with parents showed a majority of them stated their child never experienced any potty accidents.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

A Notice of Site Visit was given and must remain posted for 30 days.

Exit interview was conducted with Center Director Jasbir Rattan.

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Russell Haderer	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 04/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023

LIC9099 (FAS) - (06/04)

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