013420602-8-20-2025-52-CC-WNOA-DKWT7B-20250826142824

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013420602
Report Date: 08/20/2025
Date Signed: 08/20/2025 12:26:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Kassandra Medrano

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20250625094222

FACILITY NAME:	KIDANGO - DAYTON		FACILITY NUMBER:	013420602
ADMINISTRATOR:	DUARTE, MARIA		FACILITY TYPE:	850
ADDRESS:	1500 DAYTON AVE		TELEPHONE:	(510) 901-1556
CITY:	SAN LEANDRO	STATE: CA	ZIP CODE:	94579
CAPACITY:	24	CENSUS: 11	DATE:	08/20/2025
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Maria Duarte		TIME COMPLETED:	12:40 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff yell at child in care.
Staff speak inappropriately to child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Kassandra Medrano conducted an unannounced inspection to deliver the findings of a complaint investigation regarding the above-referenced allegations. Upon arrival, LPA Medrano met with Site Director, Maria Duarte to discuss the outcome of the investigation.
The complaint alleged that staff members were yelling at and speaking inappropriately to children in care. Based on observations, a review of relevant records, and interviews conducted during the investigation, there was insufficient evidence to substantiate the allegations. Therefore, the allegation is deemed unsubstantiated at this time. Meaning the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Maria Duarte.Notice of Site visit was observed to be posted and shall remain posted for 30 days.
No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations or Health and Safety Code.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Kassandra Medrano

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20250625094222

FACILITY NAME:	KIDANGO - DAYTON		FACILITY NUMBER:	013420602
ADMINISTRATOR:	DUARTE, MARIA		FACILITY TYPE:	850
ADDRESS:	1500 DAYTON AVE		TELEPHONE:	(510) 901-1556
CITY:	SAN LEANDRO	STATE: CA	ZIP CODE:	94579
CAPACITY:	16	CENSUS: 11	DATE:	08/20/2025
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Maria Duarte		TIME COMPLETED:	12:40 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff inappropriately disciplines child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Kassandra Medrano conducted an unannounced inspection to deliver the findings of a complaint investigation regarding the above-referenced allegations. Upon arrival, LPA Medrano met with Site Director, Maria Duarte to discuss the outcome of the investigation.
The complaint alleged that staff members were inappropriately disciplining children in care. Based on observations, a review of relevant records, and interviews conducted during the investigation, there was insufficient evidence to substantiate the allegation. Therefore, the allegation is deemed unsubstantiated at this time. Meaning the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Maria Duarte. Notice of Site visit was observed to be posted and shall remain posted for 30 days.
No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations or Health and Safety Code.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Kassandra Medrano

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20250625094222

FACILITY NAME:	KIDANGO - DAYTON		FACILITY NUMBER:	013420602
ADMINISTRATOR:	DUARTE, MARIA		FACILITY TYPE:	850
ADDRESS:	1500 DAYTON AVE		TELEPHONE:	(510) 901-1556
CITY:	SAN LEANDRO	STATE: CA	ZIP CODE:	94579
CAPACITY:	16	CENSUS: 11	DATE:	08/20/2025
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Maria Duarte		TIME COMPLETED:	12:40 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff forced a child to take a nap.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Kassandra Medrano conducted an unannounced inspection to deliver the findings of a complaint investigation regarding the above-referenced allegations. Upon arrival, LPA Medrano met with Site Director, Maria Duarte to discuss the outcome of the investigation.
The complaint alleged that staff members were forcing children in care to nap. Based on observations, a review of relevant records, and interviews conducted during the investigation, there was insufficient evidence to substantiate the allegation. Therefore, the allegation is deemed unsubstantiated at this time. Meaning the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Maria Duarte.Notice of Site visit was observed to be posted and shall remain posted for 30 days.
No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations or Health and Safety Code.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 3