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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013420938
Report Date: 11/30/2023
Date Signed: 11/30/2023 11:53:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20231002163757
FACILITY NAME:EMPIRE MONTESSORI PRESCHOOLFACILITY NUMBER:
013420938
ADMINISTRATOR:SHIMEI YANGFACILITY TYPE:
850
ADDRESS:3765 WASHINGTON BLVDTELEPHONE:
(510) 979-1696
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:120CENSUS: 35DATE:
11/30/2023
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:July Grace GalaragaTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Person Rights - Staff grabbed day care child causing bruising
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 30th, 2023 approximately 9:40pm, Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with Center Director July Grace Galaraga. The purpose of the inspection is to deliver the complaint investigation findings. LPA took a tour of the facility for a health and safety inspection. Present during the inspection was 35 preschool and 8 staff personnel.

During the course of the investigation, LPA interviewed center staff, a random sample of parents and reviewed all documentation received.

Based on LPAs observations, record review and interviews which were conducted, this agency has investigated the complaint. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with center director July Grace Galaraga.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20231002163757

FACILITY NAME:EMPIRE MONTESSORI PRESCHOOLFACILITY NUMBER:
013420938
ADMINISTRATOR:SHIMEI YANGFACILITY TYPE:
850
ADDRESS:3765 WASHINGTON BLVDTELEPHONE:
(510) 979-1696
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:120CENSUS: DATE:
11/30/2023
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:July Grace GalaTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff yelled at day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 30th, 2023 approximately 9:40pm, Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with Center Director July Grace Galaraga. LPA informed Director of three (3) allegations against the preschool license. Allegations being Personal Rights. LPA took a tour of the facility for a health and safety inspection. Present during the inspection was 35 preschool and 8 staff personnel.

During the course of the investigation, LPA interviewed center staff, a random sample of parents and reviewed all documentation received.

Based on LPAs observations, record review and interviews which were conducted, this agency has investigated the complaint. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with center director July Grace Galaraga.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20231002163757

FACILITY NAME:EMPIRE MONTESSORI PRESCHOOLFACILITY NUMBER:
013420938
ADMINISTRATOR:SHIMEI YANGFACILITY TYPE:
850
ADDRESS:3765 WASHINGTON BLVDTELEPHONE:
(510) 979-1696
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:120CENSUS: 35DATE:
11/30/2023
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:July Grace GalaragaTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff kicked day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 30th, 2023 approximately 9:40pm, Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with Center Director July Grace Galaraga. The purpose of the inspection is to deliver the complaint investigation findings. LPA took a tour of the facility for a health and safety inspection. Present during the inspection was 35 preschool and 8 staff personnel.

During the course of the investigation, LPA interviewed center staff, a random sample of parents and reviewed all documentation received.

Based on LPAs observations, record review and interviews which were conducted, this agency has investigated the complaint. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with center director July Grace Galaraga.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3