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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013422436
Report Date: 05/05/2023
Date Signed: 05/05/2023 09:54:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2023 and conducted by Evaluator Lorraine Dacanay-Breaux
COMPLAINT CONTROL NUMBER: 52-CC-20230418141456
FACILITY NAME:GLOBAL VILLAGE MONTESSORIFACILITY NUMBER:
013422436
ADMINISTRATOR:PRAGATI MATHURFACILITY TYPE:
850
ADDRESS:4807 HOPYARD RD.TELEPHONE:
(925) 425-7455
CITY:PLEASANTONSTATE: CAZIP CODE:
94588
CAPACITY:120CENSUS: 51DATE:
05/05/2023
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Pragati MathurTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision - Day Care child sustained injury due to staff neglect
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 5, 2023 at approximately 08:15AM, Licensing Program Analysts (LPA) Lorraine Dacanay Breaux conducted an unannounced Complaint Investigation at Global Village Montessori. LPA met with Director Pragati Mathur and explained the purpose of today’s inspection.

The allegation “day care sustained injury due to staff neglect”. It was determined that a child was injured at the facility on play equipment. However, based on Interviews with parent and staff it was determined that sufficient staff was on the playground during the incident. Director was advised about the Reporting Requirement Regulation.

Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Findings was delivered during the inspection. Exit interview conducted with Director Pragati Mathur. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS. Appeal Rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Lorraine Dacanay-BreauxTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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