013422443-2-10-2021-52-CC-CCHS-BYQPBM-20210302101033

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013422443
Report Date: 02/10/2021
Date Signed: 02/10/2021 03:56:26 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2021 and conducted by Evaluator Russell Haderer

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20210205111005

FACILITY NAME:	KEEN LEARNERS LLC		FACILITY NUMBER:	013422443
ADMINISTRATOR:	GUPTA, MADHU		FACILITY TYPE:	850
ADDRESS:	4047 ALDER AVE.		TELEPHONE:	(510) 825-5739
CITY:	FREMONT	STATE: CA	ZIP CODE:	94536
CAPACITY:	44	CENSUS: 14	DATE:	02/10/2021
		UNANNOUNCED	TIME BEGAN:	02:07 PM
MET WITH:	Madhu Gupta		TIME COMPLETED:	04:05 PM

ALLEGATION(S):

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7. Physical Plant
- Staff do not provide comfortable temperature for children in care

INVESTIGATION FINDINGS:

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On February 10, 2021 at 2:07PM Licensing Program Analyst (LPA) Haderer arrived for an unannounced visit to investigate a complaint about room temperature being too low. LPA met with Licensee Madhu Gupta, at the facility were two teachers Ms. Geetha Sezhiyan and Ms. Supriya Maddha and 14 children in care. Mr. Raj Gupta arrived at 2:45pm.

LPA visited every room in the facility and recorded the air temperature. The thermostat for the building was set at 72 (and running), and read 62 degrees. All other rooms in the facility were checked, temps ranged from a low of 63.3 to high of 71.2.

Actual temp readings were: Back office: 71.2, Classroom for smaller children (2-4 yr olds) 69.4; main classroom in center of facility (4-6 yr olds) 65.3; children's bathroom was 63.3; Classroom at front (4-6 yr old) 64.2; kitchen area 67.8; front office space 64.2.
LPA arrived at nap time and observed all children had blankets for warmth.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Russell Haderer	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 52-CC-20210205111005

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: KEEN LEARNERS LLC	FACILITY NUMBER: 013422443
	VISIT DATE: 02/10/2021

NARRATIVE

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LPA observed three doors were open to provide fresh air for safety of the children during this time of the covid pandemic. No windows were open, only the doors.

Licensee was following guidance provided by CDSS, Alameda County Public Health Department and the CDC regarding keeping fresh air available during the covid pandemic.

LPA suggested that the children wear a lightweight sweater or jacket if the temperature ever fell below 68.0 degrees.

LPA instructed the licensee to set the thermostat at a higher level to counteract the doors being open. LPA also suggested the licensee notify all parents in writing of their attempts to keep the children safe and healthy by keeping the doors open during the day. They need to provide lightweight sweaters or jackets for the children to wear in case they ever needed them.

Since the licensee was properly following guidance provided by authorities to keep fresh air in the facility, and the air temperature was only slightly below the 68.0 degree minimum, no citation was issued today.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit Interview was conducted at 3:52pm, appeal rights was issued and a Notice of Site Visit was posted.

LPA left the facility at 4:05PM

SUPERVISOR'S NAME: Chandra Charles	TELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Russell Haderer	TELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2021

LIC9099 (FAS) - (06/04)

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