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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423071
Report Date: 11/10/2021
Date Signed: 11/10/2021 11:27:34 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2021 and conducted by Evaluator Catherine Fernandes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210817101210
FACILITY NAME:D'AURIA'S TREEHOUSE CHILDREN'S LEARNING CENTERFACILITY NUMBER:
013423071
ADMINISTRATOR:MILLER-SMITH, LORIFACILITY TYPE:
830
ADDRESS:5410 FLEMING AVETELEPHONE:
(510) 698-4246
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:8CENSUS: 2DATE:
11/10/2021
UNANNOUNCEDTIME BEGAN:
10:46 AM
MET WITH:Lori Miller-SmithTIME COMPLETED:
11:33 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Unqualified staff supervising children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 10, 2021 at 10:46AM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Lori Miller-Smith. Present during the visit was two infants in care with three staff members. During the course of the investigation LPA Fernandes conducted interviews and reviewed center documents pertaining to the complaint.

Interviews indicated conflicting information and center documentation did not provide enough evidence prove either side, therefore the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.


A notice of site visit was given
An exit interview was conducted
Report and Appeal Rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mayla MendozaTELEPHONE: (510) 873-6408
LICENSING EVALUATOR NAME: Catherine FernandesTELEPHONE: (510) 725-7002
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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