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13 | On November 10, 2021 at 10:46AM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Lori Miller-Smith. Present during the visit was two infants in care with three staff members. During the course of the investigation LPA Fernandes conducted interviews and reviewed center documents pertaining to the complaint.
Interviews indicated conflicting information and center documentation did not provide enough evidence prove either side, therefore the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
A notice of site visit was given
An exit interview was conducted
Report and Appeal Rights provided.
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