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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423078
Report Date: 05/04/2021
Date Signed: 05/04/2021 03:55:52 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2021 and conducted by Evaluator Catherine Fernandes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210225103029
FACILITY NAME:GUIDEPOST MONTESSORI AT EMERYVILLEFACILITY NUMBER:
013423078
ADMINISTRATOR:BAILEY,AARON & NEELY,JULIEFACILITY TYPE:
830
ADDRESS:1450 63RD ST.TELEPHONE:
(949) 354-2259
CITY:EMERYVILLESTATE: CAZIP CODE:
94608
CAPACITY:63CENSUS: 6DATE:
05/04/2021
UNANNOUNCEDTIME BEGAN:
03:49 PM
MET WITH:Julia Neely TIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
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5
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9
Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
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5
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7
8
9
10
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12
13
On May 4, 2021, at 3:49PM, Licensing Program Analysts (LPAs) Catherine Fernandes and Melissa Domantay arrived unannounced to deliver the findings to the above allegation. LPAs met with Director Julia Neely. During the course of the investigation LPA Fernandes conducted interviews and reviewed center files.

An allegation was made that a staff member had taken a child off of a tricyle in a rough manner. Interviews indicated conflicting information and staff interviews were inconsistent in the details that were given to the LPA. Threfore, the allegation UNSUBSTANTIATED, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Appeal Rights were discussed
An exit interview was conducted with Neely.
Report and Appeal Rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mayla MendozaTELEPHONE: (510) 873-6408
LICENSING EVALUATOR NAME: Catherine FernandesTELEPHONE: (510) 725-7002
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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