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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 023621287
Report Date: 06/01/2023
Date Signed: 06/01/2023 01:36:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230530193816
FACILITY NAME:ALPINE EARLY LEARNING CENTERFACILITY NUMBER:
023621287
ADMINISTRATOR:NATALIE RITTERFACILITY TYPE:
850
ADDRESS:100 FOOTHILL ROADTELEPHONE:
(530) 694-2230
CITY:MARKLEEVILLESTATE: CAZIP CODE:
96120
CAPACITY:30CENSUS: 19DATE:
06/01/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Natalie RitterTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Facility does not have adequate staffing.
Staff does not meet the requirements to care and supervise day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Soleil Marx, met with Director, Natalie Ritter, for the purpose of opening and closing a complaint investigation regarding the above allegations. At the time of the inspection there was a census of 19 preschool age children being supervised by three staff and Director.

It was determined through staff interviews that on Tuesday, May 23rd, 2023, The Director and three qualified preschool staff were not able to come to work for various reasons. Due to the staffing crisis, the County of Education brought in three district employees, all of whom are background cleared, to act as substitute teachers on that day to keep the program open to service families.

LPA could not determine weather the substitutes had the qualifications, however Title 22 regulations state: 101216.3(h)Persons employed for clerical, housekeeping and maintenance functions shall not be included as teachers in the teacher-child ratio.(1)The licensee may use such persons as emergency substitutes for teachers while a qualified teacher substitute is being secured.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 584-3508
LICENSING EVALUATOR NAME: Soleil MarxTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230530193816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ALPINE EARLY LEARNING CENTER
FACILITY NUMBER: 023621287
VISIT DATE: 06/01/2023
NARRATIVE
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It was determined through interview, that this was an isolated incident due to an emergency staffing shortage.

Through observation and interview, LPA could not prove that the facility does not have adequate staffing or that staff do not meet the requirements to care of supervise day care children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation's are UNSUBSTANTIATED

Exit interview conducted, report reviewed with Director, Appeal rights provided and Notice of Site provided which must remain posted for 30 days.
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 584-3508
LICENSING EVALUATOR NAME: Soleil MarxTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2