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13 | Licensing Program Analyst (LPA) Loraine Perez met with Facility Representative, Hannah Bonana, for the purpose of conducting an unannounced complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained to Director
During today's inspection, LPA conducted interviews, observed care, and obtained relevant documentation.
Witness statements, and document reviews failed to corroborate the allegations. Interveiws revealed conflicting information regarding maintaining ratio in the infant program.
Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Hannah Bonano. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
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