041370397-9-7-2022-13-CC-MAVS-CJJ3EM-20220922181121

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 041370397
Report Date: 09/07/2022
Date Signed: 09/07/2022 08:46:21 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2022 and conducted by Evaluator Bianca Mendez

COMPLAINT CONTROL NUMBER: 13-CC-20220801125955

FACILITY NAME:	CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAM		FACILITY NUMBER:	041370397
ADMINISTRATOR:	GIVENS, ELIZABETH		FACILITY TYPE:	830
ADDRESS:	2224 ELM STREET		TELEPHONE:	(530) 891-5363
CITY:	CHICO	STATE: CA	ZIP CODE:	95928
CAPACITY:	30	CENSUS: 12	DATE:	09/07/2022
		UNANNOUNCED	TIME BEGAN:	08:25 AM
MET WITH:	Elizabeth Givens		TIME COMPLETED:	09:00 AM

ALLEGATION(S):

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Facility staff not following plan of operation

INVESTIGATION FINDINGS:

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On 9/07/22 at 8:27 am Licensing Program Analyst (LPA) Mendez conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that the facility staff were not following the facility’s written plan of operation in regard to the biting policy.
The facility director was interviewed on 8/02/22 at 3:13pm. The director stated that staff are following plan of operation. Director stated that a conference was issued with parent (P1) to discuss and implement a behavioral plan policy in which staff would be monitoring and shadowing child (C1). The director stated that she was aware a child, (C1) had some recent biting incidents but that facility staff was shadowing child and separating the (C1) from other children to help reduce the biting but the biting continued.
On 8/02/2022 LPA Mendez conducted an interview with the facility’s assistant director. The assistant director explained that C1’s parent had been informed of the biting incidents and reminded the parent, that if the biting continued, it could potentially result in termination. At this time, the assistant director stated the child was not terminated from care.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca Mendez	TELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20220801125955

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAM	FACILITY NUMBER: 041370397
	VISIT DATE: 09/07/2022

NARRATIVE

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Three additional staff were interviewed on 8/02/2022. Two of the three staff interviewed stated proper supervision between staff and children was observed during the biting incidents and could not have been prevented the incidents from occurring.

LPA Mendez conducted an interview with the parent, (P1) of C1 on 8/1/22. P1 had acknowledged that they had signed the biting policy regarding their child (C1). P1 stated that C1 was terminated from care due to biting. P1 stated staff were not following the biting plan which included staff shadowing children who bite. P1 stated she was told by facility staff that they did not have enough staff to shadow C1 and therefore, they were not following plan of operation regarding biting.

During today’s inspection 6 staff were observed actively supervising 12 children.
There was not sufficient evidence obtained during this investigation to determine whether or not the facility staff were not following the biting policy as stated in the facility’s written plan of operation.
Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did not occur, therefore the allegations are unsubstantiated. This report was reviewed with facility representative and appeal rights were provided.
Notice of site visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca Mendez	TELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2022

LIC9099 (FAS) - (06/04)

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