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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 041370397
Report Date: 09/27/2022
Date Signed: 10/18/2022 03:40:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2022 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20220729094703
FACILITY NAME:CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAMFACILITY NUMBER:
041370397
ADMINISTRATOR:GIVENS, ELIZABETHFACILITY TYPE:
830
ADDRESS:2224 ELM STREETTELEPHONE:
(530) 891-5363
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:30CENSUS: 5DATE:
09/27/2022
UNANNOUNCEDTIME BEGAN:
02:58 PM
MET WITH:Abby McGuireTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff did not prevent daycare child from being bitten by another daycare child on multiple occasions.
Daycare child's responsible party is being denied access to the facility classroom.
INVESTIGATION FINDINGS:
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On 9/27/22, at 3:08pm Licensing Program Analyst (LPA) Mendez conducted a subsequent visit to deliver findings. It was alleged that staff did not prevent daycare child from being bitten by another daycare child on multiple occasions and Daycare child's responsible party is being denied access to the facility classroom.
The facility director was interviewed on 8/02/22 at 3:13pm. LPA Mendez addressed the allegation that staff did not prevent daycare child from being bitten by another daycare child. The facility director stated that staff were present and tried to prevent child C1) from being bitten and staff were within proximity but were unable to prevent the incident when it occurred, and child (C1) was bitten.

Continued on 9099C

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220729094703
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAM
FACILITY NUMBER: 041370397
VISIT DATE: 09/27/2022
NARRATIVE
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The facility director stated that they had communicated with witness (W2) regarding the incident. Director stated that they had wrote up an unusual incident report and notified W2 through a text communication when C1 was bitten. Director stated that they informed child's responsible party that they were not allowing visitors in the classroom due to following the Covid-19 guidelines.

On 8/02/2022 LPA Mendez conducted an interview with the facility’s assistant director. The assistant director stated that they were notified immediately when C1 was bit and was aware that staff were not able to prevent this incident. She stated that they wrote the ouch report and notified witness (W2) through text message and W1 was notified at pick up.

LPA Mendez interviewed witness (W1) on 8/1/22. LPA Mendez asked W1 if they were notified when C1 was bitten during pick up. W1 stated that C1 was seen by a doctor to treat the bite and prescribed medication to prevent infection.

LPA Mendez interviewed witness (W2) on 8/1/22. LPA Mendez addressed the allegation that staff did not prevent daycare child from being bitten by another daycare child on multiple occasions. W2 stated that (C1) was bitten three times on different occasions, the third time C1 was bit, C1 was seen by the doctor to treat the broken skin and prescribed medication to prevent infection.

Three additional staff were interviewed on 8/02/2022. Two of the three staff interviewed stated proper supervision between staff and children was observed during the biting incidents and could not have prevented the incidents from occurring.

LPA Mendez interviewed witness (W1) on 8/1/22, LPA Mendez asked if they were denied entry to the classroom, W1 stated no and had observed other families picking up. W1 stated they were informed by facility director that they were not allowing families inside the classroom due to Covid-19 guidelines.

During today's visit, LPA toured the facility and observed 5 children and 4 staff present in the classroom.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2