041370397-7-13-2023-13-CC-AHON-CTQUPV-20230714154609

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 041370397
Report Date: 07/13/2023
Date Signed: 07/13/2023 12:34:01 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2023 and conducted by Evaluator Yang Yang

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230417133407

FACILITY NAME:	CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAM		FACILITY NUMBER:	041370397
ADMINISTRATOR:	GIVENS, ELIZABETH		FACILITY TYPE:	830
ADDRESS:	2224 ELM STREET		TELEPHONE:	(530) 891-5363
CITY:	CHICO	STATE: CA	ZIP CODE:	95928
CAPACITY:	30	CENSUS: 12	DATE:	07/13/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Elizabeth Givens		TIME COMPLETED:	11:16 AM

ALLEGATION(S):

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Staff handled day care child in a rough manner

INVESTIGATION FINDINGS:

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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. The LPA met with the center's program director, Elizabeth Givens today to discuss the investigation findings. It has been alleged that facility staff S8 handled a daycare child in a rough manner. Specifically, it was alleged that on a specified date in April 2023, S8 grabbed child C1 by their forearm and swung the child in a rough manner.

During the initial investigation visit on 04/27/23, the LPA interviewed the infant/toddler program site supervisor, Abby McGuire regarding the allegation. McGuire stated that she was not on site at the time and did not observe the alleged incident but is aware of the allegation made against S8. The center’s program director, Elizabeth Givens was interviewed on 07/10/23. Givens also stated that she was not present at the facility at the time but was aware of the allegations. McGuire and Givens both stated that they spoke with staff S8 and other staff members after the alleged incident was reported to them to gather additional information. McGuire and Givens stated that they did not believe that a violation was committed by S8. (Continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5051
LICENSING EVALUATOR NAME: Yang Yang	TELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230417133407

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CHICO COMMUNITY DAY CARE INFANT/TODDLER PROGRAM	FACILITY NUMBER: 041370397
	VISIT DATE: 07/13/2023

NARRATIVE

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During the Department’s investigation, interviews were conducted with the facility’s staff members S1-S8 between 04/27/23 and 07/12/23. S8 stated that she denies the allegation and stated that she has never roughly handled C1 or any other child in care. S8 stated that during this alleged incident, C1 was throwing rocks and sand on the play yard. S8 stated that several other children present were mimicking C1's actions. S8 stated that she approached C1 to verbally redirect C1 but C1 began to spit and throw rocks and sand at her. S8 stated that she raised her hand up in front of her body to defend herself from being struck by debris and grabbed C1 by their arm and shoulder to guide C1 to a different part of the yard. S8 stated that she was on the playground with teacher S7 and a maximum of eight children including C1 at the time. S8 stated that C1 did not sustain any injuries but was upset. Staff S7 corroborated S8’s statements. S7 stated that she observed S8 attempt to verbally redirect C1. S7 stated that C1 did not respond to the verbal redirection and continued spitting and throwing debris.

The staff members that were interviewed all corroborated the program director’s and site supervisor’s statements. Staff members that were interviewed all stated that they have never observed staff S8 or any other staff member roughly handle a child. During the LPA’s site visits on 04/27/23 and 07/13/23 the LPA did not observe any evidence of personal rights violations or any staff members roughly handling children in care.

Based on available information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is determined to be unsubstantiated at this time. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s program director, Elizabeth Givens. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5051
LICENSING EVALUATOR NAME: Yang Yang	TELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

LIC9099 (FAS) - (06/04)

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