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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 041371083
Report Date: 08/10/2022
Date Signed: 08/10/2022 09:18:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2022 and conducted by Evaluator Carrie Wisehart
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220606091522
FACILITY NAME:CHICO COMMUNITY CHILDREN'S CENTER PRESCHOOLFACILITY NUMBER:
041371083
ADMINISTRATOR:CELINA MARTINEZFACILITY TYPE:
850
ADDRESS:2224 ELM STREETTELEPHONE:
(530) 891-5363
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:24CENSUS: 15DATE:
08/10/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Elizabeth GivensTIME COMPLETED:
09:05 AM
ALLEGATION(S):
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Staff accept children with signs of illness
INVESTIGATION FINDINGS:
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On 8/10/22 at 8:45 am Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings.
It was alleged staff accept children with signs of illness.

The Site Supervisor was interviewed on 7/5/22 and denied the allegations expressing that children are screened for signs of illness at drop off which include temperature checks and are turned away if they present with active symptoms. Children are monitored for signs of illness during the day and are isolated and sent home if symptoms develop. Children are not allowed to return until being symptom free for 24 hours. The facility does require a doctor’s note for a child to return if they still present with symptoms but are no longer contagious.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 08/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220606091522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CHICO COMMUNITY CHILDREN'S CENTER PRESCHOOL
FACILITY NUMBER: 041371083
VISIT DATE: 08/10/2022
NARRATIVE
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The LPA interviewed 4 out of 4 staff on 7/5/22. All staff interviewed confirmed what the site supervisor stated, including that children with a temperature of 100.4 or active cough and/or runny nose are turned away at the door or sent home if the symptoms develop at the program. Staff confirmed that some children have been brought to the program who tested positive for COVID, however, they claimed to have been notified by the parents after the fact denying witnessing symptoms. The LPA interviewed 2 out of 2 children on 7/5/22, both who indicated they stay home if they are sick and so do their friends. The LPA interviewed 5 out 5 witnesses on 7/19/22 all who confirmed keeping sick children home and expressing no concerns about how the facility is handling their sick policies. The witnesses confirmed having sick children being sent home and having to get doctor’s notes to return them to the program.

The LPA reviewed records, which along with the interviews support that the facility is in general following their sick policies and screening children upon entry and children who shows signs of illness are being turned away or if they develop symptoms during the day are sent home. At the same time, the LPA observed thru record review that both C1 & C2 took COVID tests mid-week in May 2022 but still attended the program while waiting test results. Though staff claimed to not have noticed symptoms, a parent claimed a child was reported to have a runny nose. The LPA also observed that between the period of 5/25/22 and 6/16/22 a total of 5 children/staff tested positive for COVID. The LPA determined though the facility is striving to keep children healthy at the program, the LPA could not determine that staff have never missed some signs of illness on children who have attended.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

A Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 08/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2