041371083-7-20-2023-13-CC-MAVS-CU3ST4-20230725140851

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 041371083
Report Date: 07/20/2023
Date Signed: 07/20/2023 02:46:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2023 and conducted by Evaluator Laura Chavez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230317100043

FACILITY NAME:	CHICO COMMUNITY CHILDREN'S CENTER PRESCHOOL		FACILITY NUMBER:	041371083
ADMINISTRATOR:	GIVENS, ELIZABETH		FACILITY TYPE:	850
ADDRESS:	2224 ELM STREET		TELEPHONE:	(530) 891-5363
CITY:	CHICO	STATE: CA	ZIP CODE:	95928
CAPACITY:	24	CENSUS: 14	DATE:	07/20/2023
		UNANNOUNCED	TIME BEGAN:	02:20 PM
MET WITH:	Elizabeth Givens		TIME COMPLETED:	02:55 PM

ALLEGATION(S):

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Day care children are not treated fairly by staff.

Staff force day care children to nap.

INVESTIGATION FINDINGS:

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On 7/20/2023 at 2:20pm, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced follow-up complaint inspection to the facility and met with Elizabeth Givens, Director. It has been alleged that daycare children are not treated fairly by staff, specifically, that a child in care is sent home continuously for behavioral issues while other children with similar behavioral issues and or concerns are allowed to remain at the facility. It was also alleged that staff are forcing daycare children to nap.

On 3/27/2023 Director Elizabeth Givens denied the allegations and stated that all children are treated fairly and equally. Director Givens denied that any child in care is being singled out and sent home for behavioral concerns. Director Givens denied children are forced to nap. Director said children who do not want to nap are given the opportunity to look at a book quietly while remaining on their nap mat or go to one of the tables and work on a quiet activity.

Report continued: See LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura Chavez	TELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230317100043

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CHICO COMMUNITY CHILDREN'S CENTER PRESCHOOL	FACILITY NUMBER: 041371083
	VISIT DATE: 07/20/2023

NARRATIVE

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Interviews conducted on 6/6/2023, with Parent 1, Parent 3, and Parent 4 between 6:15pm – 6:46pm stated they have no knowledge of any child being sent home for behavioral issues. An interview conducted on 6/6/2023, with Parent 2 between 5:54pm – 6:12pm admitted her child was sent home due to behavioral issues.

Interviews conducted on 3/27/2023, with Staff 1, Staff 2, and Staff 3 between 9:19am – 10:33am stated all children in care are treated fairly and denied that any one child is singled out and sent home for behavioral issues. Staff stated that any child who becomes an immediate risk to themselves, other children, or teachers may result in the child being sent home.

Parent 1, Parent 2, Parent 3, and Parent 4 denied having knowledge of any child being forced to nap. Staff 1, Staff 2, and Staff 3 denied any child in care being forced to nap. Staff 1 – Staff 3 stated children who remain awake during nap time are given the opportunity to read a book while on their mat or work on a quiet activity while sitting at a table.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted, appeal rights were provided, and a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura Chavez	TELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

LIC9099 (FAS) - (06/04)

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