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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 041371617
Report Date: 02/24/2021
Date Signed: 02/25/2021 09:42:09 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2020 and conducted by Evaluator Sandra Husband
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20200304165338
FACILITY NAME:KING'S CHRISTIAN PRESCHOOL, THEFACILITY NUMBER:
041371617
ADMINISTRATOR:DUGGINS, HEATHERFACILITY TYPE:
840
ADDRESS:1137 ARBUTUS AVENUETELEPHONE:
(530) 345-3100
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:25CENSUS: 0DATE:
02/24/2021
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Heather Duggins, DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility staff are not providing adequate supervision to children in care
INVESTIGATION FINDINGS:
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On 2/24/21 at 1:20 PM, Licensing Program Analyst (LPA) Sandy Husband met with Director Heather Duggins to deliver complaint findings. The meeting was conducted via tele-inspection due to the current State of Emergency caused by COVID-19. It was alleged facility staff are not providing adequate supervision to children in care. The Director was interviewed on 3/10/20 at 3:00 PM and denied the allegation stating that there is always enough staff supervising children. She stated that kids are picked up from Hooker Oak Elementary and escorted across the street to the facility, provided snack and then returned to play for approximately one to one and a half hours of play, supervised by at least 2 adults. She stated on 3/4/20, there were 3 staff members supervising the school age children in the afternoon at Hooker Oak Elementary and there are always at least 2 staff members which are documented via time sheets.
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sandra HusbandTELEPHONE: 530-895-5822
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20200304165338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KING'S CHRISTIAN PRESCHOOL, THE
FACILITY NUMBER: 041371617
VISIT DATE: 02/24/2021
NARRATIVE
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(Continued from LIC 9099)
LPA conducted interviews with 7 adults, staff, children and parents on 3/10/20, 2/23/21 and 2/24/21 regarding the complaint allegation. During the investigation, it was corroborated that on the specific date in question of 3/4/20 there were 20 children being supervised by 3 staff members (S1-S3) and all but one of the interviews verified that staff are always visually supervising children in which S1 is out on the grass near the Monkey Bars and playing football or soccer with the children; S2 and S3 are on the blacktop near the tables supervising the remainder of the children while still visually able to see all the children. During the Reporting Party's interview, it was admitted that there was an individual (S1) who was out with the children and was playing football, but was not aware the individual was background cleared. During today's tele-inspection of the facility, LPA Husband observed the school age room and there were no children present because school was still in session. Although the allegations may have happened or are valid, based on the interviews conducted there is not a preponderance of evidence to prove the alleged violation occurred, therefore the findings are unsubstantiated. An exit interview was conducted. Appeal rights were provided.

Notice of Site Visit must be posted for 30 days.

There were no Title 22 citations issued during today's inspection.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sandra HusbandTELEPHONE: 530-895-5822
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2021
LIC9099 (FAS) - (06/04)
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