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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 041374498
Report Date: 08/27/2019
Date Signed: 08/27/2019 09:08:48 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2019 and conducted by Evaluator Mikah Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20190626161004
FACILITY NAME:STORYBOOK SCHOOLHOUSEFACILITY NUMBER:
041374498
ADMINISTRATOR:VINSONHALER, DENIFACILITY TYPE:
840
ADDRESS:794 E. 3RD AVENUETELEPHONE:
(530) 895-8793
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:51CENSUS: 0DATE:
08/27/2019
UNANNOUNCEDTIME BEGAN:
08:25 AM
MET WITH:Deni VinsonhalerTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Staff failed to prevent physical altercation between day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Martinez conducted an unannounced complaint visit and met with director Deni Vinsonhaler. It was alleged staff failed to prevent a physical altercation between day care children, specifically a child hitting another child in the private area. The licensee denied the allegation stating she was not made aware of any situation like this occurring. LPA Martinez conducted a visit on 7/2/19 and 7/11/19 and conducted interviews with staff and children. It was corroborated that although children are not making contact every time, the act and attempt to hit each other has been observed by children. It was corroborated that child C1 tries to hit other boys in their private area but is not seen by staff. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.
Notice of Site Visit shall be posted for 30 days from today's visit.

The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 809D. Appeal Rights were provided.
Substantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Mikah MartinezTELEPHONE: (530) 895-4014
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20190626161004
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: STORYBOOK SCHOOLHOUSE
FACILITY NUMBER: 041374498
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/29/2019
Section Cited
CCR
101223(a)(1)
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(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by; based on record review the staff failed to prevent physical altercations between children trying to hit each others private areas. This is a immediate health and safety risk to children in care.
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The licensee agrees to sit down with staff and discuss future plans for physical altercations. The licensee stated she will also discuss and remind children of personal space. The licensee shall send in writing what was discussed and staff present by 8/29/19
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Mikah MartinezTELEPHONE: (530) 895-4014
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2019
LIC9099 (FAS) - (06/04)
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