041374498-1-14-2022-13-CC-EVIA-CAUUPL-20220120144540

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 041374498
Report Date: 01/14/2022
Date Signed: 01/14/2022 10:09:55 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/05/2021 and conducted by Evaluator Emilia Grisak

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20211005145310

FACILITY NAME:	STORYBOOK SCHOOLHOUSE		FACILITY NUMBER:	041374498
ADMINISTRATOR:	VINSONHALER, DENI		FACILITY TYPE:	840
ADDRESS:	794 E. 3RD AVENUE		TELEPHONE:	(530) 895-8793
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	51	CENSUS: 0	DATE:	01/14/2022
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Heather Miller		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff do not prevent children from hitting other children
Outdoor activity space is not in a safe condition

INVESTIGATION FINDINGS:

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On 1/14/22 at 9:30am, Licensing Program Analyst (LPA) Emilia Grisak conducted an unannounced complaint inspection and met with Acting Director Heather Miller. It was alleged that staff do not prevent children from hitting other children, specifically that child C6 hits other children.
The director was interviewed on 12/14/21 and stated that she can’t think of a time C6 hit another child. The director stated that aggressive behavior is not allowed, and staff will redirect or call parents when it occurs. Interviews were conducted with two children (C1-C2), two staff (S1-S2), seven parents (P1-P7) and four witnesses (W1-W4) on 12/13/21, 12/14/21, 12/30/21, 1/3/22, 1/4/22 and 1/5/22 regarding this allegation. It was stated by two out of two children that they have not been hit. It was stated during one child interview that a friend has been hit. It was stated by seven out of seven parents that their children have not been hit. It was stated by two out of two staff that C6 has not been observed hitting. It was stated in three out of four witness interviews that C6 has been observed to hit but it was stated during a witness interview that C6’s behavior has improved. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Emilia Grisak	TELEPHONE: (530) 895-5821
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20211005145310

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: STORYBOOK SCHOOLHOUSE	FACILITY NUMBER: 041374498
	VISIT DATE: 01/14/2022

NARRATIVE

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It was also alleged that outdoor activity space is not in a safe condition, specifically that there are broken parts and animal feces on the playground. The director was interviewed on 12/14/21 and stated that staff do perimeter checks in the morning and at recess to check for animal feces. The director stated that if there are broken toys or equipment they are disposed of immediately. Interviews were conducted with two children (C1-C2), two staff (S1-S2), seven parents (P1-P7) and four witnesses (W1-W4) on 12/13/21, 12/14/21, 12/30/21, 1/3/22, 1/4/22 and 1/5/22 regarding this allegation. It was stated by two out of two staff that broken parts and animal feces are not found on playground. It was stated by six out of seven parents that the playground is kept free of broken objects and animal feces. It was stated by two out of two children that animal feces have been observed on the playground. It was stated by four out of four witnesses that animal feces have been found on the playground, however it was stated by two out of four witnesses that staff would check and pick it up immediately when found. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Emilia Grisak	TELEPHONE: (530) 895-5821
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2022

LIC9099 (FAS) - (06/04)

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