045401661-7-13-2023-13-CC-MAVS-CTWUJY-20230720153820

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045401661
Report Date: 07/13/2023
Date Signed: 07/13/2023 03:12:36 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Erica Laird

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230530111359

FACILITY NAME:	LITTLE DISCOVERIES DAYCARE & PRESCHOOL		FACILITY NUMBER:	045401661
ADMINISTRATOR:	GAMBONE, RONDA		FACILITY TYPE:	850
ADDRESS:	460 W. EAST AVENUE, SUITE 210		TELEPHONE:	(530) 342-7758
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	60	CENSUS: 36	DATE:	07/13/2023
		UNANNOUNCED	TIME BEGAN:	02:33 PM
MET WITH:	Kylie Miller, Director		TIME COMPLETED:	03:24 PM

ALLEGATION(S):

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Staff handle day care child in a rough manner

INVESTIGATION FINDINGS:

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On 7/13/23 @ 2:33pm Licensing Program Analyst (LPA) E. Laird conducted an unannounced visit for the purpose of delivering complaint findings.

On 6/5/23 @ 3:18pm Licensing Program Analyst (LPA) E. Laird conducted a complaint investigation inspection. It was alleged staff handle day care child in a rough manner. LPA Laird conducted an interview with facility director, Kylie miller who stated she was unaware of any staff handling children in a rough manner. LPA Laird obtained the classroom roster and conducted two staff interviews. Video footage was requested.

report continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Erica Laird	TELEPHONE: 530-895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230530111359

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL	FACILITY NUMBER: 045401661
	VISIT DATE: 07/13/2023

NARRATIVE

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On 6/5/23 @ 3:20pm Licensing Program Analyst (LPA) E. Laird conducted an interview at the facility with two staff, (S1 and S2). S1 stated they had been contacted by a parent (P1) who had been watching the live facility video footage and observed the facility director picking up their child and putting them in the office with the door closed. S1 stated P1 was upset by what they had observed and had concerns with the way the children are handled when S1 and S2 are not at the facility. S1 stated they did not inform the facility director of P1's concerns because they got busy and forgot. S1 and S2 stated they had never observed the facility director act aggressive towards a child in care. S1 and S2 stated they were unaware of any staff being aggressive or handling a child inappropriately in care.

On 6/8/23 @ 3:45pm Licensing Program Analyst (LPA) E. Laird watched video footage from Little Discoveries "Bears" classroom recorded 5/26/23 between 8:00am-8:30am.

Unsubstantiated: although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted with facility director, Kylie Miller. Report and appeal rights were provided.

A Notice of Site Visit was provided and shall remain posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Erica Laird	TELEPHONE: 530-895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

LIC9099 (FAS) - (06/04)

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