045401661-2-26-2021-13-CC-MAVS-BYLTH4-20210226134406

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045401661
Report Date: 02/25/2021
Date Signed: 02/26/2021 01:29:54 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2020 and conducted by Evaluator Kirk Marks

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20200813154115

FACILITY NAME:	LITTLE DISCOVERIES DAYCARE & PRESCHOOL		FACILITY NUMBER:	045401661
ADMINISTRATOR:	FOURNIER, KERRI		FACILITY TYPE:	850
ADDRESS:	460 W. EAST AVENUE, SUITE 210		TELEPHONE:	(530) 570-4424
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	60	CENSUS:	DATE:	02/25/2021
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Ronda Gambone, Morgan Callison		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility staff handled a child in care roughly

INVESTIGATION FINDINGS:

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On February 25 at 1:45pm Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the facility via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. It was alleged that a staff member (S1) handled a child (C1) in a rough manner. LPA Marks received video of the center from the reporting party on 8/14/2020 which was date stamped on 8/07/2020. Upon viewing the video LPA observed children during nap time and C1 not at C1’s assigned napping area. LPA observed S1 quickly move to C1 and pick C1 up around the chest under C1’s arms. Then S1 carried C1 to a different area and sat C1 onto a wooden chair. LPA observed S1 to be overly aggressive and rough in how C1 was handled. The facility director was interviewed on 8/20/2020 at 10:00am and stated that she was aware of the allegation and had seen the video in question.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20200813154115

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL	FACILITY NUMBER: 045401661
	VISIT DATE: 02/25/2021

NARRATIVE

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(continued from page 1)

The director stated that S1’s actions may have been too rough. The director said that S1 was talked to about this incident. Previous disciplinary action had been taken on 7/22/2020. LPA conducted a telephone interview with S1 on 10/15/2020 and stated being aware of the specific allegation. S1 agreed with being too rough with children in the past and stated that a plan has been made in which S1 will swap out with other staff prior to becoming too frustrated with children. LPA also conducted an interview with the facility owner on 10/09/2020 in which the owner stated being aware of the allegation and had talked with S1 regarding being too rough with children.

Based on the video evidence and the interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations (Title 22) is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview was conducted. The notice of site visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 13-CC-20200813154115

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL	FACILITY NUMBER: 045401661
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/25/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/11/2021 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	The licensee shall ensure that each child is accorded the right to be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature.	1 2 3 4 5 6 7	Staff administration will provide personal rights training utilizing videos from the CCL website. Completed training will include all staff signatures and statement of actions that will be taken to prevent future violations.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: based on video observations and interviews the safety of a child in care was not ensured by S1 handling C1 in a rough manner on 8/07/2020.	8 9 10 11 12 13 14	Training to be completed and submitted to LPA by 3/11/2021.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

LIC9099 (FAS) - (06/04)

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