045401661-9-22-2021-13-CC-MAVS-C7HUGG-20211005153420

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045401661
Report Date: 09/22/2021
Date Signed: 09/22/2021 12:33:40 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2021 and conducted by Evaluator Carrie Wisehart

COMPLAINT CONTROL NUMBER: 13-CC-20210804124029

FACILITY NAME:	LITTLE DISCOVERIES DAYCARE & PRESCHOOL		FACILITY NUMBER:	045401661
ADMINISTRATOR:	FOURNIER, KERRI		FACILITY TYPE:	850
ADDRESS:	460 W. EAST AVENUE, SUITE 210		TELEPHONE:	(530) 342-7758
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	60	CENSUS: 27	DATE:	09/22/2021
		UNANNOUNCED	TIME BEGAN:	11:40 AM
MET WITH:	Ronda Gambone		TIME COMPLETED:	11:55 AM

ALLEGATION(S):

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Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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On 9/22/2021 at 11:40 am, Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that the facility is operating out of ratio at nap time because 12-15 children were being supervised by one staff and a few of the children were being active.
The licensee was interviewed on 9/2/21 and 9/10/21. The licensee acknowledged that she was on vacation the week of the incident, so she watched the 8/4/21 video upon return. The licensee acknowledged that staff (S3) left the Bears classroom to give another teacher a break in another classroom, leaving S2 alone with napping and awake children. On 8/4/21, a staff had changed the lunch schedule, so now the licensee has changed the staff lunches, so no staff leave before 12:30 pm when children have settled down to nap. The licensee acknowledged that 3-4 teachers were in the building but that S2 failed to call upon them for help.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210804124029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL	FACILITY NUMBER: 045401661
	VISIT DATE: 09/22/2021

NARRATIVE

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Interviews with staff (S1-S6) on 8/5/21 indicated that in general ratio’s are being met, including during nap times. Staff indicated they can call for back up help when needed. Staff indicated they try to redirect awake children to quiet activities. S2 acknowledged that on 8/4 they had 4-5 active kids who eventually went to sleep, though one child was sent home, and another was sent to another classroom. S2 also acknowledged being the sole staff in the room for about 10 minutes. Interviews with witnesses (W1-W4) on 8/4/21 & 8/19/21, indicated that 3 out of 4 witnesses felt the staffing was fine and no concerns were noted. W1 indicated recent concerns with staff turnover and felt there was less staffing in the afternoon hours. W1 also indicated witnessing on 8/4 around nap time; one staff with 12-15 children who appeared frustrated and observed 3 awake children.

The LPA reviewed records to include staff schedules/timecards; attendance worksheets and a room video for the Bears classroom for 8/4/21 between 12-12:30 pm. The LPA counted 14 children per the video angle, though the class roster shows 15 children would have been in care during this period, with one staff for a period of about 10-12 minutes. The LPA observed that 6-7 children appeared to be actively awake, several were transported by staff or were walking around the room.

The LPA has determined that a second staff should have been present during nap time due to awake children, resulting in the facility being outside of napping ratio’s on 8/4/21.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.

The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 809D. Appeal Rights were provided. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210804124029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL	FACILITY NUMBER: 045401661
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/22/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/24/2021 Section Cited CCR 101230(c)	1 2 3 4 5 6 7	Activities 101230 (c) A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center.	1 2 3 4 5 6 7	Licensee agrees to provide a staff schedule/plan that will ensure that during nap times, enough staff is present to ensure that awake and napping children have the required supervision. Staffing scheduling/plan to be sent to CCL by 9/24/2021.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: based on observation (video), interviews and record review S2 was alone with 14-15 children, some were sleeping while others were actively awake. This poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

LIC9099 (FAS) - (06/04)

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