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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045402637
Report Date: 07/01/2019
Date Signed: 07/31/2019 12:14:24 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2019 and conducted by Evaluator David Wilson
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20190618160445
FACILITY NAME:ALLARD, SHERRIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
045402637
ADMINISTRATOR:ALLARD, SHERRIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 533-1971
CITY:OROVILLESTATE: CAZIP CODE:
95966
CAPACITY:14CENSUS: 11DATE:
07/01/2019
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Sherrie Allard TIME COMPLETED:
05:55 PM
ALLEGATION(S):
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Facility is unkempt

Licensee restrained day-care child

Licensee failed to clean toys
INVESTIGATION FINDINGS:
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This is an amended version of the report dated 07/01/19. LPA provided this amendment on 07/31/19 to licensee at Chico Child Care Office.

On 07/01/19 Licensing Program Analyst (LPA) David Wilson arrived at facility 2:45pm and met with licensee and three assistants. During the time of LPA's arrival there were eleven children being supervised by four staff.

It was alleged that the home was unkempt, specifically the floors were dirty, there was clutter on the kitchen counter, there were clothes and broken toys on the floor, and that multiple dirty or discolored toys were observed. It was further alleged that a child (C1) was restrained in a high chair and was crying to get out for approximately 8 minutes.
Continued on next page...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: David WilsonTELEPHONE: (530) 513-0993
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20190618160445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ALLARD, SHERRIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 045402637
VISIT DATE: 07/01/2019
NARRATIVE
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This is an amended version of the report dated 07/01/19. LPA provided this amendment on 07/31/19 to licensee at Chico Child Care Office.

This page is intentionally left blank.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: David WilsonTELEPHONE: (530) 513-0993
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 13-CC-20190618160445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ALLARD, SHERRIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 045402637
VISIT DATE: 07/01/2019
NARRATIVE
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This is an amended version of the report dated 07/01/19. LPA provided this amendment on 07/31/19 to licensee at Chico Child Care Office.

The licensee and the three staff (S1, S2, S3) were interviewed and all denied the allegations. All staff stated that the facility floors are cleaned at least twice daily, there is never mold or buildup of loose dirt, and there is nothing on floors or counters to present a hazard to children. All staff stated that no children are left in high chairs unless they are eating, or doing other activities such as art or water table type activities.

On 07/01/19 at approximately 4:30pm LPA took photos of facility. LPA observed the home to be clean and uncluttered, and did not observe any toys that were dirty or otherwise hazardous. LPA observed the kitchen area the counter space to be used to store household items. There were no children observed in high chairs. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred and the findings are unsubstantiated. An exit interview was conducted. Appeal Rights were provided. The Notice of Site Visit form must be posted for 30 days from this date of inspection.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: David WilsonTELEPHONE: (530) 513-0993
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3