045402687-4-28-2021-13-CC-EVIA-C2JST4-20210429140857

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045402687
Report Date: 04/28/2021
Date Signed: 04/28/2021 02:10:50 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2021 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20210113143639

FACILITY NAME:	HAGGARD, JESSICA FAMILY CHILD CARE HOME		FACILITY NUMBER:	045402687
ADMINISTRATOR:	HAGGARD, JESSICA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 343-3038
CITY:	CHICO	STATE: CA	ZIP CODE:	95973
CAPACITY:	14	CENSUS: 12	DATE:	04/28/2021
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Jessica Haggard		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Licensee does not provide adequate supervision to children while in care
Day-care child exposed to inappropriate behaviors while in care

INVESTIGATION FINDINGS:

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The facility inspection was conducted via video due to the current state of emergency regarding the COVID-19 outbreak. On April 28, 2021 at 12:30PM, Licensing Program Analyst (LPA) Snow conducted an announced complaint inspection, to meet with licensee, Jessica Haggard. It was alleged that the licensee does not provide adequate supervision to children while in care and that a day-care child exposed to inappropriate behaviors while in care. The licensee denied this stating that the children are never left alone and that the facility is set up to be able to maintain 100% supervision. The licensee further stated that she has not observed children exhibiting inappropriate behaviors in care. The licensee explained that there is several days’ worth of video recordings in her home and that she had reviewed them and failed to find anytime where the children were left alone together and that there were no inappropriate behaviors captured.
Continued...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/27/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210113143639

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: HAGGARD, JESSICA FAMILY CHILD CARE HOME	FACILITY NUMBER: 045402687
	VISIT DATE: 04/28/2021

NARRATIVE

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On 1/19/21 at 1pm an LPA observed children napping in the nap room or individually in separate rooms. There are cameras in each of the bedrooms and the playroom and an assistant was observing the children in the playroom during nap time.

Nine interviews were conducted, by the Investigation Bureau, with children, staff, parents and other witnesses. None of the witnesses (outside of the initial disclosure) corroborated the allegations. Two witnesses have not been present in the home during care and six witnesses denied the allegations stating that the licensee or assistant remains with the children at all times and that they had not observed any inappropriate contact between children.

The licensee provided a roster of children. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2021

LIC9099 (FAS) - (06/04)

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