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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045404541
Report Date: 09/29/2021
Date Signed: 09/29/2021 12:22:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2021 and conducted by Evaluator Carrie Wisehart
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210923153758
FACILITY NAME:BIDWELL ACADEMY FOR YOUNG CHILDRENFACILITY NUMBER:
045404541
ADMINISTRATOR:SCHREINER,J.-ROATH,S.FACILITY TYPE:
850
ADDRESS:120 MISSION RANCH BLVD.TELEPHONE:
(530) 345-2292
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:72CENSUS: 59DATE:
09/29/2021
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Joan SchreinerTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Facility is not taking any precautions for COVID-19
INVESTIGATION FINDINGS:
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On 9/29/21 at 11:15 am Licensing Program Analyst (LPA) Wisehart conducted an unannounced complaint inspection to the facility and met with Director Joan Schreiner. It was alleged that the facility is not taking precautions for COVIID 19, specifically with social distancing and mask wearing. Though social distancing is encouraged it is not required so LPA investigation was focused on mask wearing. The Director stated that they follow COVID 19 protocols. They take staff and children temperatures twice a day; toys are rotated/cleaned 2-3 times a day; facility stopped share day so nothing is brought from home, parents complete symptoms form daily and children wash hands immediately upon arrival. It was also stated that they distance children throughout the day, including putting 4 children per table which sits 8 children. The Director did acknowledge that they tried face shields but they quickly got soiled with salvia, mucus which required constant cleaning so they stopped using them. LPA Wisehart observed multiple COVID signs at the lobby entrance at 11:40 am. At arrival at 11:15 am LPA Wisehart observed in 3 classrooms that children were not wearing masks indoors for a total of 59 children. LPA Wisehart did observe that 7 staff which were present were wearing masks indoors. The LPA observed at 11:35 am that the facility has on site a large box full of face shields.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20210923153758
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BIDWELL ACADEMY FOR YOUNG CHILDREN
FACILITY NUMBER: 045404541
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/29/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/30/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights 101223(a)2): The licensee shall ensure that each child is accorded the following personal rights. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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The licensee agrees to provide written plan how she will discuss with parents the mask requirements for children over the age of 2 and how CDPH and Cal/OSHA mask requirements will be followed during indoor day care hours by 9/30/21.
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This requirement was not met as evidence by: LPA Wisehart’s observation of 59 children not wearing masks as required as well as the licensee not enforcing mask mandate in the preschool.
This poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20210923153758
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BIDWELL ACADEMY FOR YOUNG CHILDREN
FACILITY NUMBER: 045404541
VISIT DATE: 09/29/2021
NARRATIVE
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Based on observation and the evidence obtained, the preponderance of evidence standard has been met therefore the above allegation is found to be substantiated. An exit interview was conducted with the Director, a plan of correction was discussed, Notice of Site Visit and appeal rights were provided.

The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 809D. Appeal Rights were provided. All licensing reports are public information and must be made available upon request for at least three years.

Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3