045405611-6-25-2021-13-CC-EVIA-C7XVBH-20211019161732

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045405611
Report Date: 06/25/2021
Date Signed: 06/25/2021 04:56:22 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2021 and conducted by Evaluator Sandra Husband

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20210616145016

FACILITY NAME:	CASTLES PRESCHOOL (INFANT)		FACILITY NUMBER:	045405611
ADMINISTRATOR:	MOCK, STEPHANIE		FACILITY TYPE:	830
ADDRESS:	55 JAN CT.		TELEPHONE:	(530) 892-2273
CITY:	CHICO	STATE: CA	ZIP CODE:	95928
CAPACITY:	14	CENSUS: 6	DATE:	06/25/2021
		UNANNOUNCED	TIME BEGAN:	02:40 PM
MET WITH:	Stephanie Mock, Director		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff not following safe sleep practices.

INVESTIGATION FINDINGS:

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On 6/25/21 at 2:50 PM, Licensing Program Analyst (LPA) Sandy Husband met with Licensee and Director, Nate Smith and Stephanie Mock to initiate a complaint investigation. It was alleged that staff were not following safe sleep practices. Upon touring the facility at 3:00 PM, LPA Husband observed play yards were provided as sleeping equipment with no visible cribs present. The Licensee and Director were interviewed at 2:40 PM and admitted to the allegation and stated they knew possible changes were coming but weren't aware the new safe sleep regulations required play yards to no longer be used for sleeping. The Director also stated with regard to shaking the play yards to help infants to fall asleep that only the infants over 12 months old are put down fully awake after
(Continued on LIC 9099-C)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sandra Husband	TELEPHONE: 530-895-5822
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210616145016

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CASTLES PRESCHOOL (INFANT)	FACILITY NUMBER: 045405611
	VISIT DATE: 06/25/2021

NARRATIVE

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(Continued from LIC 9099)
lunch and rocked in the play yards just enough to assist in falling asleep. The Director also stated the infants under 12 months old are put down immediately after a bottle on their backs with no objects or blankets in the crib and fall asleep immediately because they have been fed. The licensee and Director also stated there was a disgruntled employee that was fired recently (A1) and believed this was a retaliation complaint. The Director stated that the top of the play yards do wiggle more than the bottom and they never shake them because it could cause shaken baby syndrome. During the tour of the facility at 3:00 PM, LPA Husband observed 3 staff supervising 6 awake infants during play time. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22) is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sandra Husband	TELEPHONE: 530-895-5822
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2021

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210616145016

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CASTLES PRESCHOOL (INFANT)	FACILITY NUMBER: 045405611
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/25/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/30/2021 Section Cited CCR 101439.1(b)	1 2 3 4 5 6 7	A crib or portable-crib meeting United States Consumer Product Safety Commission safety standards shall be provided for each infant who is unable to climb out of a crib. This requirement was not met as evidenced by: based on licensee failed	1 2 3 4 5 6 7	Licensee agreed to provide a crib that meets the safety standards for each child enrolled requiring the use of a crib and will immediately cease using play yards for napping. Licensee ordered 6 cribs during the inspection that will be delivered and installed by
	8 9 10 11 12 13 14	to ensure cribs or portable cribs were provided for sleeping/napping infants under the age of 12 months enrolled in the program. This poses a potential risk to children in care.	8 9 10 11 12 13 14	6/30/21. The licensee will submit photos of cribs in use to the Chico Regional office by 6/30/21
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sandra Husband	TELEPHONE: 530-895-5822
LICENSING EVALUATOR SIGNATURE:	DATE: 06/25/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2021

LIC9099 (FAS) - (06/04)

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