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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407012
Report Date: 04/22/2025
Date Signed: 04/22/2025 12:00:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2025 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250205160527
FACILITY NAME:LITTLE DISCOVERIES PRESCHOOLFACILITY NUMBER:
045407012
ADMINISTRATOR:FOURNIER, KERRIFACILITY TYPE:
850
ADDRESS:4 CREATIVE LANETELEPHONE:
(530) 342-2484
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:40CENSUS: 26DATE:
04/22/2025
UNANNOUNCEDTIME BEGAN:
08:08 AM
MET WITH:Kerri Fournier, DirectorTIME COMPLETED:
11:48 AM
ALLEGATION(S):
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Staff handled day care child in a rough manner
Staff yelled at day care children
INVESTIGATION FINDINGS:
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On 4/22/25 @ 8:08am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with facility director Kerri Fournier. It was alleged that staff handled day care child in a rough manner, specifically that S1 forcefully moved C1 towards another staff, and that staff yelled at day care children.

On 2/6/25 LPA Laird conducted an interview at the facility with facility owner Ronda Gambone. Ronda stated she knew of the allegation regarding staff handling C1 in a rough manner. Ronda stated the facility director had watched the camera footage and it did not appear staff had handled C1 roughly. Ronda stated she has not heard staff yell at children.

report continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 13-CC-20250205160527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL
FACILITY NUMBER: 045407012
VISIT DATE: 04/22/2025
NARRATIVE
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On 4/4/25 and 4/21/25 LPA Laird conducted interviews with six parents (P1-P6). Of those interviewed, one parent had observed staff handle children roughly. Three parents interviewed stated they had heard staff yell at children and three parents stated they had heard staff speak "loudly" to the children in care.

On 4/4/25 and 4/22/25 LPA Laird conducted interviews with 5 staff (S1-S5). Of the staff interviewed, four stated they have heard staff yell at children. Two staff interviewed stated they had seen staff handle a child in a rough manner, one staff stated they had heard of staff handling children in a rough manner.

On 2/6/25 LPA Laird observed approximately 5 minutes of video footage. Video footage depicts a staff (S1) puling a child (C1) by the arm and then grabbing C1's arms with both hands and forcefully moving C1 towards another staff.

Based on interviews and video footage, LPA Laird has determined there is sufficient evidence to suggest the allegations are true.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

report continued on 9099C

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 13-CC-20250205160527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL
FACILITY NUMBER: 045407012
VISIT DATE: 04/22/2025
NARRATIVE
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LPA Erica Laird informed Kerri Fournier that this report dated 4/22/25 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Erica Laird informed director Kerri Fournier to provide a copy of this licensing report dated 4/22/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Kerri Fournier. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 13-CC-20250205160527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL
FACILITY NUMBER: 045407012
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/22/2025
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...
This requirement was not met as evidence by:
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S1 was counciled by owner/director on 2/7/25 regarding appropriate interactions with children and resources available.
Staff meeting will be held by 5/15/25. Meeting agenda and staff sign in sheet to be sent to CCL by 5/15/25.
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Based on observation and interviews, the licensee did not comply with the section cited above in 1 out of 1 staff which poses an immediate safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6