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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407248
Report Date: 06/29/2023
Date Signed: 06/29/2023 12:43:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2023 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20230406164022
FACILITY NAME:ENCHANTED PLAY INFANT & PRESCHOOL CENTERFACILITY NUMBER:
045407248
ADMINISTRATOR:ALIOTO, DENISEFACILITY TYPE:
830
ADDRESS:3312 ESPLANADETELEPHONE:
(530) 715-0436
CITY:CHICOSTATE: CAZIP CODE:
95973
CAPACITY:27CENSUS: 14DATE:
06/29/2023
UNANNOUNCEDTIME BEGAN:
12:26 PM
MET WITH:Denise AliotoTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff not following infants individual feeding plan
Staff not meeting infant needs and services plan
INVESTIGATION FINDINGS:
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On 6/29/23 at 12:26pm, LPA conducted a subsequent visit for the purpose of deliver complaint findings. It was alleged that staff not following infants individual feeding plan and staff not meeting infant needs and services plan.

The licensee was interviewed on 4/11/23 at 3:15pm and stated that what the children bring to the facility is offered and if there is too much then it goes back in the child's bag. Licensee stated that they are meeting infants needs and services plan and documenting on their white board regarding infant’s diaper changes and meals.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230406164022
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ENCHANTED PLAY INFANT & PRESCHOOL CENTER
FACILITY NUMBER: 045407248
VISIT DATE: 06/29/2023
NARRATIVE
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LPA interviewed staff (S1-S3) on 4/11/23 and LPA asked if staff are following infants’ individual feeding plans in which 3 of 3 staff stated yes. S1 stated that parents provide their own formula, bottles and water which is given to their child in care. S2 stated that children eat around the same time and are given a bottle every 2 hours. S3 stated that parents bring their child's food in their bag, and they feed infants every 2 hours and will document on the communication board what they have eaten for the day.
LPA asked staff if they are following infants needs and services plan in which 3 of 3 staff stated yes. S1-S3 stated that parents have access to their child’s needs and services plan and can update changes. S1-S3 stated that they have a communication board that they document child’s day and parents can take a photo for their own records.
LPA interviewed parents (P1-P8) on 4/10/23 and 6/2/23 and asked parents if they felt that staff are meeting their meeting their child’s needs and services in which 7 of 8 parents stated yes they were being met. LPA asked if they had access to modify or make updated changes to their needs and services plan in which 7 of 8 parents stated yes. LPA asked parents if their child was eating enough in which 7 of 8 parents stated yes they are. LPA asked parents if their child experienced frequent diaper rashes in which 7 of 8 parents stated no.
During today’s inspection facility was toured and LPA observed 14 children in care. LPA observed daily logs for children.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2