045407504-7-27-2021-13-CC-MAVS-C5JM5W-20210803091859

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407504
Report Date: 07/27/2021
Date Signed: 07/27/2021 10:06:29 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2021 and conducted by Evaluator Carrie Wisehart

COMPLAINT CONTROL NUMBER: 13-CC-20210617165728

FACILITY NAME:	CHICO CHILD DEVELOPMENT CENTER - PRESCHOOL		FACILITY NUMBER:	045407504
ADMINISTRATOR:	WIECK, CHRISTINA		FACILITY TYPE:	850
ADDRESS:	850 PALMETTO AVENUE		TELEPHONE:	(530) 894-1778
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	35	CENSUS: 32	DATE:	07/27/2021
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Shelly Caperello and Hyokyung "Hannah" Seo		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Provider inappropriately disciplined day care child

INVESTIGATION FINDINGS:

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The licensee was interviewed on 6/25/21 at 10:50 am. The licensee denied that S2 inappropriately disciplined C4 during a behavior by stepping on the child’s neck, saying that it would be totally out of character for S2. The licensee also pointed out that neither the staff nor child had ever mentioned the incident before, and behaviors are normally discussed when they occur.
LPA Wisehart interviewed 3 out 3 witnesses (W1-W3) on 6/21/21; 6/23/21; 6/29/21 and 7/2/21 who all expressed that C4 had told them that S2 stepped on the child’s neck when the child was on the floor and pulling on S2’s arm. Witnesses expressed belief it was accidental and not intentional. Witness (W2) acknowledged witnessing a bruise around C4’s neck/collar bone area in the Spring of 2021 but acknowledged being unable to identify at the time, if the bruise happened at the day program or school program since the child attends each program for ½ the day, or how it happened.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210617165728

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CHICO CHILD DEVELOPMENT CENTER - PRESCHOOL	FACILITY NUMBER: 045407504
	VISIT DATE: 07/27/2021

NARRATIVE

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LPA’s Husband and Wisehart, interviewed 5 out of 5 staff (S1-S5) on 6/18/21; 6/21/21; 6/23/21; 6/24/21; 6/25/21; 6/30/21; 7/1/21. S2 denied putting a foot on a child’s neck to get C4 off from the staff. Other staff expressed never witnessing inappropriate interactions involving S2 with the children. Staff consistently stated they do not inappropriately discipline a child and that when a child is having behaviors they will talk with the child, get down on the child’s level and encourage use of verbal instead of physical expressions.

The LPA interviewed 4 out of 4 children (C1-C4) on 6/30/21 and on 7/2/21. 3 out of 3 children denied having ever witnessed a staff step on a child and overall expressed the staff were nice. Interviews indicated that staff discipline children by putting them on time outs during behaviors. C4 maintained that S2 stepped on the child’s neck, while the child was pulling the staff’s arm in attempt to get the child off from the staff while in the bathroom. C4 indicated no other witnesses were present. C4 could not articulate the time frame when the incident happened.

The LPA has determined, that though C4 has consistently stated that staff S2 stepped on the child’s neck, S2 was the only other person present and has denied the incident. The LPA reviewed internal incidents for C4 documented from 3/4/21 – 6/17/21; none noted arm pulling or noted bruises. Though W2 saw a bruise around C4’s neck/collar bone in the Spring of 2021, W2 expressed being unsuccessful when trying to interview the child and therefore, could not determine if the bruise happened at the day program or at the child’s school program. Therefore, the LPA concludes this allegation to be unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2021

LIC9099 (FAS) - (06/04)

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