045407592-6-23-2021-13-CC-EVIA-C4WSUF-20210714141106

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407592
Report Date: 06/22/2021
Date Signed: 06/23/2021 02:37:32 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2021 and conducted by Evaluator Mikah Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20210601152006

FACILITY NAME:	CREATIVE MINDS EARLY LEARNING CENTER		FACILITY NUMBER:	045407592
ADMINISTRATOR:	LINGEMANN, HEATHER		FACILITY TYPE:	850
ADDRESS:	973 PALMETTO AVE. SUITE 1 & 2		TELEPHONE:	(530) 636-4206
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	30	CENSUS: 13	DATE:	06/22/2021
		UNANNOUNCED	TIME BEGAN:	04:05 PM
MET WITH:	Heather Lingeman		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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Facility is not following day care child's custody agreement with authorized representative

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Martinez conducted a phone interview with Director Heather Lingeman. It was alleged the facility is not following day care children's custody agreement with the authorized representative, specifically for the Parent (P1) of Child (C1) for pick up and custody days. The Director stated she did not receive the document for the custody agreement until May 17,2021 from the Parent (P1), even though it was signed and dated April 26,2021 by Butte County Superior Court. The Director stated she was confused upon receipt of the document as to who could pick up on P1's days. LPA Martinez received a copy of C1's pick up signatures and for 5/28 the document indicates that P2 picked up the child at 2:02PM. On 5/21 the same pick up signature document indicates the child was not taken to school on that day. The Director stated because of her confusion to the document she allowed P2 to pick up the child. On the Court Child Custody Agreement it does notate Special Holiday's which include 5/28 as the Memorial Holiday. This document states on the Friday of the Holiday weekend P1's time will start at 6pm Friday and end on 5pm Monday. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred and the findings are unsubstantiated.

No citations were issued.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Mikah Martinez	TELEPHONE: (530) 895-4014
LICENSING EVALUATOR SIGNATURE:	DATE: 06/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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