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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407684
Report Date: 03/09/2022
Date Signed: 03/09/2022 03:04:29 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2022 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220120083605
FACILITY NAME:BROWN, KIMBERLY FAMILY CHILD CARE HOMEFACILITY NUMBER:
045407684
ADMINISTRATOR:BROWN, KIMBERLYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 774-3368
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:14CENSUS: 1DATE:
03/09/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Kimberly Brown, LicenseeTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Parents are not allowed to enter the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) N. Cunningham conducted a subsequent inspection to deliver the finding regarding the allegation mentioned above and met with Licensee Brown. LPA Cunningham previously met with Licensee Brown on 01/26/22 to discuss purpose of the inspection, and LPA requested a facility roster, and staff contact information. It was alleged that parents are not allowed to enter the facility, specifically, parents are to call or text the licensee and the licensee will bring their child to the front door. On 01/26/22, LPA observed a parent enter the facility and go to the playroom to pick up their child. On 03/03/22, Adult 1 stated they were allowed to enter the home. On 03/08/22, Adult 2 and 3 stated that the licensee has a policy that they are to call or text when they arrive, and the licensee will meet them at the door with their child. Adult 2 and Adult 3 stated that they are not able to enter the home. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and an exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Nicolette CunninghamTELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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