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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 053619656
Report Date: 05/03/2024
Date Signed: 05/03/2024 01:40:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2024 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240410085028
FACILITY NAME:ROE, LINDAFACILITY NUMBER:
053619656
ADMINISTRATOR:LINDA ROEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 754-9011
CITY:SAN ANDREASSTATE: CAZIP CODE:
95249
CAPACITY:14CENSUS: 13DATE:
05/03/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Roe, LindaTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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License: Licensee was operating over ratio/capacity.
INVESTIGATION FINDINGS:
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On May 3rd, 2024, at 12:30 PM, Licensing Program Analysts (LPAs) David Nguyen and Elizabeth Santiago met with Licensee, Linda Roe to deliver the findings of the complaint investigation regarding the above allegation. LPA Nguyen explained the purpose of the unannounced inspection. Licensee’s assistant was present at the time of inspection. LPAs Nguyen and Santiago observed seven (7) children at the start of the inspection. Licensee was picking up school-age children. Approximately 20 minutes later, licensee came back with addition six (6) children. LPAs toured the on-limitss areas, during the inspection.

Report continues on LIC9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR NAME: David NguyenTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240410085028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ROE, LINDA
FACILITY NUMBER: 053619656
VISIT DATE: 05/03/2024
NARRATIVE
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It was alleged that “Licensee was operating over ratio/capacity. Throughout the investigation, LPA Nguyen conducted observations and interviewed with licensee, licensee’s assistant, licensee’s former assistant, parents, and Reporting Party. Based on interviews with licensee, licensee’s assistant, and parents, LPA Nguyen obtained conflicting information. One individual stated that on some recent Thursday and/or Friday afternoons, there had been 16 and more children present in the facility. The facility is licensed for a total capacity of 14 children. Other individuals reported that Licensee and an adult assistant have been having between eight (8) and fourteen (14) children in care during her days and hours of operations. Based on observations and inconsistent information from interviews, LPA Nguyen is unable to determine whether licensee did or did not operate over the ratio/capacity.

Based on observations and interviews, LPA David Nguyen determined that the complaint allegation was found to be UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur at the facility.



Copy of this report was reviewed and provided to the licensee. Notice of site visit is posted and shall remain posted for next 30 days.

An exit interview was conducted with the Licensee, Linda Roe. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR NAME: David NguyenTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2024
LIC9099 (FAS) - (06/04)
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