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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 070212685
Report Date: 02/28/2020
Date Signed: 02/28/2020 02:27:18 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/06/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20191206154636
FACILITY NAME:RAILROAD JUNCTION SCHOOLFACILITY NUMBER:
070212685
ADMINISTRATOR:GUPTA, LALITAFACILITY TYPE:
840
ADDRESS:2224 RAILROAD AVENUETELEPHONE:
(925) 427-2000
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:28CENSUS: DATE:
02/28/2020
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Lalita GuptaTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Personal Rights - Staff handled child in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst, R. Hollie, met with Owner/Ms. Gupta, regarding the above complaint allegation. LPA conducted interviews during a previous visit. Documents were viewed and obtained at the facility and other Agencies that were aware of the allegation was contacted. Interviews conducted revealed that in a few children's perceptions, the teacher pushed a child after being punched in the stomach by a child. While other children's perception was that the staff member was trying to block the punches of a child and as a result, the child was hit by the staff members hand. The staff member stated that she never hit the child, but attempted to block the child blows and does not remember him falling or making contact with the wall. Based on the interviews conducted, while the staff member may not have intentionally or remember making contact with the child, her actions resulted in a child landing in a wall of cubbies.

see next page for continued report..
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20191206154636
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
VISIT DATE: 02/28/2020
NARRATIVE
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Based on interviews, the preponderance of evidence standard has been met, therefore, the allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Title 22, Division 12 and Chapter 3 are being cited on the attached 9099-d.

Today the facility will be issued a notice of a Personal Rights Deficiency notice. A Type B notice is being given based on the interviews that the staff member's intent was not to hit the child but to block the child from hitting her. The facility is being requested to have a plan in place for such occurrences in the future, please see 9099-d.

PERSONAL RIGHTS (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.


An exit interview was conducted where the citation and plan of correction were discussed. Appeal rights were given and explained to the Licensee. A notice of a Site visit was posted during this inspection.
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20191206154636
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/28/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/06/2020
Section Cited
CCR
101223a3
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101223a3 PERSONAL RIGHTS
(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement is not being met as evidenced by:
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The facility have an ALL staff training in where all staff will watch Personal Rights Viedo found on ccld.ca.gov. The Director will submit a summary of what staff learned from the video and put a plan in place for how to manage children with challenges no later than 03-06-2020
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Based on interviews, a staff member was attempting to block the blows of a child and as a result, a child fell into or onto a wall, which poses a potential health and safety risks to persons in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 3