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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 070212685
Report Date: 05/24/2021
Date Signed: 05/24/2021 04:30:36 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2021 and conducted by Evaluator Monica Mathur
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210401142517
FACILITY NAME:RAILROAD JUNCTION SCHOOLFACILITY NUMBER:
070212685
ADMINISTRATOR:GUPTA, LALITAFACILITY TYPE:
840
ADDRESS:2224 RAILROAD AVENUETELEPHONE:
(925) 427-2000
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:28CENSUS: 22DATE:
05/24/2021
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Teacher, AnitaTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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9
Supervision & Care - Day care children participated in inappropriate interactions with an outsider.
INVESTIGATION FINDINGS:
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On 5/24/21 at 2:30 PM Licensing Program Analysts (LPAs) Monica Mathur and Michelle Sutton conducted an Unannounced Subsequent Complaint Investigation at Railroad Junction. LPAs met with Teacher Anita who informed that Owner/Director Lily Gupta had left for the day. LPAs explained the purpose of today’s investigation visit. The finding for the above allegation was delivered during the visit.

During the course of the investigation, LPAs inspected the facility, reviewed records, and conducted interviews. It was determined that on at least two occasions during day care hours, some children used their personal devices to interact with a stranger and physically exposed themselves in an inappropriate way. Supervising staff were not aware the incidents were happening under their supervision, did not notice children using their devices in the classroom and bathroom. They became aware only after some children self-reported to them few days later. Lack of supervision resulted in children participating in inappropriate activities which is an immediate risk to the health and safety of children in care. Licensee understands that staff should be providing active supervision such as physically walking around, interacting with children and visually observing their activities at all times.
CONTINUED ON 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2021 and conducted by Evaluator Monica Mathur
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210401142517

FACILITY NAME:RAILROAD JUNCTION SCHOOLFACILITY NUMBER:
070212685
ADMINISTRATOR:GUPTA, LALITAFACILITY TYPE:
840
ADDRESS:2224 RAILROAD AVENUETELEPHONE:
(925) 427-2000
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:28CENSUS: DATE:
05/24/2021
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Teacher, AnitaTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal rights - Inappropriate physical exposure among day care children
INVESTIGATION FINDINGS:
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5
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9
10
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12
13
On 5/24/21at 2:40 PM Licensing Program Analysts (LPAs) Monica Mathur and Michelle Sutton conducted an Unannounced Subsequent Complaint Investigation at Railroad Junction. LPA met with Teacher Ms Anita who informed that Owner/Director, Ms Lily Gupta had left the facility for the day. LPAs explained the purpose of today’s investigation visit. The finding for the above allegation was delivered during the visit.

During the course of the investigation, LPAs inspected the facility, reviewed records, and conducted interviews. It was determined that a child opened the bathroom door when another child was using the bathroom inside, resulting in that child being physically and visually exposed to other children who were sitting at a table outside the bathroom. Supervising staff responsible for the room were not aware of the incident, did not visually witness it happen and only became aware when some children reported it to them. Facility failed to provide safe, healthful and comfortable accommodations to children and which resulted in interference with toileting needs also. This is a violation of personal rights which poses an immediate risk to the health and safety of children in care. Licensee understands that staff should be providing active supervision such as physically walking around, interacting with children and visually observing their activities at all times.
CONTINUED ON 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 02-CC-20210401142517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
VISIT DATE: 05/24/2021
NARRATIVE
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Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page for a Type A.

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
(4) To be informed, and to have his/her authorized representative informed, by the licensee of the law regarding complaints including, but not limited to, information on confidentiality and the address and telephone number of the Department's complaint unit.

Due to the issuance of a Type A Citation during today's inspection, a copy of this Licensing Report must be posted in the facility and given to each existing parent by the end of today or next day child is in care. Report also has to be provided to the parent of children who are enrolled over the next 12 months. In addition, a copy of the LIC 9224 Acknowledgement of Receipt of Licensing Reports must be signed by each parent and kept in each child's file.

Licensee was informed that a Non Compliance Conference with CCLD Management will be scheduled at a later date.

Exit interview was conducted with Ms Lily who authorized Ms. Anita to sign the report. Report, the deficiency, plan of correction, and appeal rights were discussed.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 02-CC-20210401142517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/24/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/25/2021
Section Cited
CCR
101223(a)
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5
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7
101223(a) Personal Rights The licensee shall ensure that each child is accorded personal rights. his requirement is not met as evidenced by:
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BY 05/25/21 Licensee agreed agreed to submit a written atatement of her understanding of the regulation. By 06/07/21 a staff meeting will be held where Personal Rights will be discused with all staff. Proof of meeting and agenda to be submitted to CCLD. Staff to watch video on Personal Rights on CCLD website.
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14
Per LPA's investigations a child opened the bathroom door when another child was inside, resulting in that child being visually exposed to other children sitting at a table outside. Staff were not aware of the incident, did not visually witness it and became aware when children reported to them. Facility failed to provide safe, healthful and comfortable accommodations to children and which resulted in interference with toileting needs. THis is an immediate risk to safety of children.
8
9
10
11
12
13
14
Due to the issuance of a Type A Citation during today's inspection, a copy of this Licensing Report must be posted in the facility and given to each existing parent by the end of today or next day child is in care and all future parent enrolled over the next 12 months. A copy of the LIC 9224 must be signed by each parent and kept in each child's file
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 02-CC-20210401142517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
VISIT DATE: 05/24/2021
NARRATIVE
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5
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32
Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page for a Type A.

101229 Responsibility for Providing Care and Supervision.
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation

Due to the issuance of a Type A Citation during today's inspection, a copy of this Licensing Report must be posted in the facility and given to each existing parent by the end of today or next day child is in care. Report also has to be provided to the parent of children who are enrolled over the next 12 months. In addition, a copy of the LIC 9224 Acknowledgement of Receipt of Licensing Reports must be signed by each parent and kept in each child's file.

Licensee is informed that a Non Compliance Conference with CCLD Management will be scheduled at a later date to discuss the deficiencies.. Exit interview was conducted with Ms Lily where this report, the deficiency, plan of correction, and appeal rights were discussed. She authorized Ms. Anita to sign the report.,

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 02-CC-20210401142517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: RAILROAD JUNCTION SCHOOL
FACILITY NUMBER: 070212685
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/24/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/25/2021
Section Cited
CCR
101229(a)(1)
1
2
3
4
5
6
7
101229 Responsibility for Providing Care and Supervision.
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time [...] Supervision shall include visual observation. This requirement is not met as evidenced by:

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7
Since the incidents, Licensee suspended use of personal tablets in the Center.BY 05/25/21 Licensee agreed to submit a written atatement of her understanding of the regulation and a plan how 100% visual supervision will be ensured. By 06/07/21 a staff meeting will be held where Supervision will be discused with all staff. Proof of meeting and agenda to be submitted to CCLD. Staff will watch video on CCLD website.
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9
10
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13
14
Per LPAs investigation, on at least 2 occasions children used personal devices to interact with a stranger and physically exposed themselves. Staff were unaware, did not witness the incidents and made aware after children self-reported. This is an immediate risk to the health and safety of children.
8
9
10
11
12
13
14
Due to the issuance of a Type A Citation during today's inspection, a copy of this Licensing Report must be posted in the facility and given to each existing parent by the end of today or next day child is in care and all future parent enrolled over the next 12 months. A copy of the LIC 9224 must be signed by each parent and kept in each child's file
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7
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7
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7
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7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2021
LIC9099 (FAS) - (06/04)
Page: 7 of 7