073400647-6-10-2019-02-CC-AEVS-BD8KUR-20190617081307

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073400647
Report Date: 06/07/2019
Date Signed: 06/10/2019 10:03:46 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2019 and conducted by Evaluator Ronda Hollie

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20190603134718

FACILITY NAME:	FIRST STEPS LEARNING CENTER		FACILITY NUMBER:	073400647
ADMINISTRATOR:	LINA ARABSHAHI		FACILITY TYPE:	830
ADDRESS:	3201 STANLEY BOULEVARD		TELEPHONE:	(925) 933-6283
CITY:	LAFAYETTE	STATE: CA	ZIP CODE:	94549
CAPACITY:	32	CENSUS: 21	DATE:	06/07/2019
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Kelsy Joyce		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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PHYSICAL PLANT - Operating out of Capacity

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) R. Hollie, conducted an unannounced complaint inspection and met with Director, K. Joyce, to discuss the above allegation. LPA conducted a tour of the facility, conducted a census of children/staff and obtained/reviewed paperwork. At the start of the visit there were 21 children present along with seven staff. After reviewing the facility sign in and out forms from last month and this month, LPA discovered that the facility has been operating beyond its licensed capacity on several occasion's, having as many as 35 infants in care at one time. The capacity to operate a facility is determined and approved by the local Fire Department. Operating beyond the approved capacity is considered perilous and is a ZERO TOLERANCE DEFICIENCY

PLEASE SEE 809-C FOR CONTINUED REPORT

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Anika Evans	TELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda Hollie	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 06/07/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 02-CC-20190603134718

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FIRST STEPS LEARNING CENTER	FACILITY NUMBER: 073400647
	VISIT DATE: 06/07/2019

NARRATIVE

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The facility will receive a Civil Penalty today. Each parent of children in care, as well as newly enrolling parent must receive a copy of this report. The report must be posted for 30 days. Parents shall sign an LIC 9224 - Acknowledgement of Receipt of Licensing Reports and this form shall be placed in children's files.
The Director was informed of the seriousness of this deficiency and was instructed to immediately cease from having more children than the capacity allows.

PLEASE SEE 9099-D AND CIVIL PENALTY FOR ZERO TOLERANCE DEFICIENCY

SUPERVISOR'S NAME: Anika Evans	TELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda Hollie	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 06/07/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2019

LIC9099 (FAS) - (06/04)

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Control Number 02-CC-20190603134718

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FIRST STEPS LEARNING CENTER	FACILITY NUMBER: 073400647
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/07/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/10/2019 Section Cited CCR 101161a	1 2 3 4 5 6 7	LIMITATIONS ON CAPACITY AND AMBULATORY STATUS 101161a-A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.	1 2 3 4 5 6 7	THE FACILITY MUST ADHERE TO THE LOCAL FIRE DEPARTMENT FIRE CLEARANCE THAT INDICATES THERE ARE TOBE NO MORE THAN 32 INFANTS PRESENT AT ONE TIME. THE FACILITY WILL PLACE IN WRITING HOW THEY WILL ENSURE THAT THEY WILL ADHERE TO THE CCL'S REGULATORY REQUIREMENTS AS WELL AS THE LOCAL FIRE DEPARTMENTS HEALTH AND SAFETY GUIDELINES AS IT RELATES TO THEIR FIRE CLEARANCE.
	8 9 10 11 12 13 14	This requirement is not being met as the facility has operated beyond their licensed capacity at least three times within the last 30 days, thus placing children at extreme risk.	8 9 10 11 12 13 14
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Anika Evans	TELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda Hollie	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 06/07/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2019

LIC9099 (FAS) - (06/04)

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