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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401083
Report Date: 10/27/2020
Date Signed: 10/27/2020 05:12:13 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2020 and conducted by Evaluator Lakeisha Chew
COMPLAINT CONTROL NUMBER: 02-CC-20200917165025
FACILITY NAME:SUNSHINE HOUSE - OAKLEYFACILITY NUMBER:
073401083
ADMINISTRATOR:KELLY ANGELLFACILITY TYPE:
850
ADDRESS:875 WEST CYPRESS ROADTELEPHONE:
(925) 625-5600
CITY:OAKLEYSTATE: CAZIP CODE:
94561
CAPACITY:58CENSUS: 36DATE:
10/27/2020
UNANNOUNCEDTIME BEGAN:
04:46 PM
MET WITH:Elizabeth (Liz) McGuireTIME COMPLETED:
04:47 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS - Staff hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 10:06 AM, on 10/27/2020 Licensing Program Analyst (LPA) L. Chew conducted an unannounced compliant investigation via telephone call to SUNSHINE HOUSE – OAKLEY facility # 073401083 for the purpose of a complaint investigation regarding the above allegation due to COVID restrictions. LPA spoke with Assistant Director, Elizabeth (Liz) McGuire for the purpose of a complaint investigation. LPA Chew advised Assistant Director purpose of call.

Assistant Director states 7 staff members and 36 children present. Facility operating hours are 06:00 AM to 06:00 PM. During the investigation, interviews were conducted. It was alleged that a staff hit child in care. Based on evidence provided, it cannot be determined if a staff hit child in care. Furthermore, we cannot determine if this occurrence happened while child was in care 099or not. Therefore, it cannot be proven or disproven that a staff hit child in care as a result staff member denied allegations occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mayla MendozaTELEPHONE: (510) 873-6408
LICENSING EVALUATOR NAME: Lakeisha ChewTELEPHONE: (510) 566-5850
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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