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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 073401315
Report Date: 11/08/2023
Date Signed: 11/09/2023 04:35:08 PM


Document Has Been Signed on 11/09/2023 04:35 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612



FACILITY NAME:KINDERCARE LEARNING CENTER, #1367FACILITY NUMBER:
073401315
ADMINISTRATOR:BETTS, WANDAFACILITY TYPE:
850
ADDRESS:3240 SAN PABLO DAM ROADTELEPHONE:
(510) 222-1144
CITY:SAN PABLOSTATE: CAZIP CODE:
94806
CAPACITY:72CENSUS: DATE:
11/08/2023
TYPE OF VISIT:OfficeUNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Wanda BettsTIME COMPLETED:
11:00 AM
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On November 8, 2023 Licensing Program Manager (LPM) Mayla Mendoza and Licensing Program Analyst (LPA) Indira Loza met with Director Wanda Betts for an informal meeting at the Oakland Child Care Regional Office via Microsoft Teams. The purpose of the meeting was to discuss a Personal Rights violation where a child's pant string was connected with the staff's apron string, staff were not allowing children to get up from the lunch table until they finished their food, and staff grabbing children's arms. These allegations were from a complaint reported to Community Care Licensing (CCL) on August 22, 2023.

The Director met with the staff in question, sent the "Personal Rights Regulation" to all staff, and had all staff watch the "Personal Rights" video and write a statement on what was learned. The Director also plans on having an all staff meeting and discuss methods of communicating with children effectively so it would not be misunderstood by other staff.

Director Betts provided proof of statements from staff regarding the Personal Rights Video on November 3, 2023.

Exit interview conducted and report was reviewed with the Director Wanda Betts.
SUPERVISOR'S NAME: Mayla MendozaTELEPHONE: (510) 292-9724
LICENSING EVALUATOR NAME: Indira LozaTELEPHONE: 510-368-3672
LICENSING EVALUATOR SIGNATURE:
DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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