073401903-4-14-2022-02-CC-SJON-CFGMJG-20220617093900

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073401903
Report Date: 04/14/2022
Date Signed: 04/14/2022 02:22:03 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2022 and conducted by Evaluator Michelle Sutton

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20220412114925

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	073401903
ADMINISTRATOR:	CHRISTINA RODRIGUEZ-PENA		FACILITY TYPE:	830
ADDRESS:	1285 MORELLO AVENUE		TELEPHONE:	(925) 372-7701
CITY:	MARTINEZ	STATE: CA	ZIP CODE:	94553
CAPACITY:	16	CENSUS: 10	DATE:	04/14/2022
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Christina Rodriguez-Pena		TIME COMPLETED:	02:25 PM

ALLEGATION(S):

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Facility is operating out of ratio

INVESTIGATION FINDINGS:

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On 4/14/22 at 10:05 AM Licensing Program Analyst (LPA) Michelle Sutton conducted an Initial Complaint Investigation at Kindercare Learning Center and met with Director Chistina Rodriguez. During the course of the investigation, LPA inspected the facility, reviewed records, and conducted interviews. During facility observation LPA observed 1 staff with 6 infants in toddler room. Based on the observations which were obtained throughout the investigation, the preponderance of evidence standard has been met, Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.

Due to the issuance of a Type A Citation during today's inspection, a copy of this Licensing Report must be POSTED in the facility and PROVIDED to each existing parent by the end of today or next day child is in care. Report also must be PROVIDED to the parent of children who are enrolled over the next 12 months. In addition, a copy of the LIC 9224 Acknowledgement of Receipt of Licensing Reports must be signed by each
parent and kept in each child's file.

Exit interview was conducted, where this report, deficiency and plan of correction were
discussed with Director.

A notice of site visit was given, must remain posted for 30 days and appeal rights.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sherelle Johnson	TELEPHONE: (510) 622-2592
LICENSING EVALUATOR NAME: Michelle Sutton	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 02-CC-20220412114925

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 073401903
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/14/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/15/2022 Section Cited CCR 101416.5(a)(b)	1 2 3 4 5 6 7	101416.5 Staff-Infant Ratio (a) In addition to Sections 101216.3 (c), (e), (g) and (h),[...] (b) There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidence by;	1 2 3 4 5 6 7	Director will need to prepare a written action plan detailing how every classroom will be sufficiently staffed at the facility.
	8 9 10 11 12 13 14	Based on observation and interviews. LPA observed 1 staff with 6 infantis in toddler classroom. This is an immediate risk to Health and Safety or Personal Rights risk to persons in care.	8 9 10 11 12 13 14	During visit director moved staff around to the toddler room to be in compliance.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Sherelle Johnson	TELEPHONE: (510) 622-2592
LICENSING EVALUATOR NAME: Michelle Sutton	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2022

LIC9099 (FAS) - (06/04)

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