073403752-6-2-2023-02-CC-SJON-CSZLWN-20230621090726

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073403752
Report Date: 06/02/2023
Date Signed: 06/02/2023 02:21:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2023 and conducted by Evaluator Michelle Sutton

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20230517092116

FACILITY NAME:	LADS & LASSIE'S LATCH-KEY		FACILITY NUMBER:	073403752
ADMINISTRATOR:	CONNOR, ELOISE		FACILITY TYPE:	840
ADDRESS:	1649 CLAYCORD AVENUE, P-7		TELEPHONE:	(925) 687-4550
CITY:	CONCORD	STATE: CA	ZIP CODE:	94521
CAPACITY:	52	CENSUS: 11	DATE:	06/02/2023
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Annita Connor		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff behavior poses as a risk to the daycare children while in care

INVESTIGATION FINDINGS:

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On 6/2/23 at 1:45 PM Licensing Program Analyst (LPA) Michelle Sutton conducted an Unannounced Complaint Investigation at Lads & Lassie's Latch-Key and met with Lead Teacher Annita Connor. The LPA inspected the facility, reviewed records, and conducted interviews. Complaint alligation is that Staff behavior poses as a risk to the daycare children while in care. Based on LPA's observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not
occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Lead Teacher Annita Connor.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sherelle Johnson	TELEPHONE: (510) 622-2592
LICENSING EVALUATOR NAME: Michelle Sutton	TELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:	DATE: 06/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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