<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404214
Report Date: 01/11/2024
Date Signed: 01/11/2024 04:44:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Sikia Blue
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20231020110839
FACILITY NAME:BRIGHT STARS LEARNING CENTER PRESCHOOLFACILITY NUMBER:
073404214
ADMINISTRATOR:BAVAFA, FARIDEHFACILITY TYPE:
850
ADDRESS:3036 CLAYTON ROADTELEPHONE:
(925) 363-4933
CITY:CONCORDSTATE: CAZIP CODE:
94519
CAPACITY:37CENSUS: 27DATE:
01/11/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Farideh BavafaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff hit a child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 01/10/2024 at 10:45 AM Licensing program analyst (LPA) Sikia Blue and Licensing program manager (LPM) Loretta Dyson arrived for an unannounced visit. LPA met with owner/director Ms.Farideh Bavafa and explained the purpose of today’s visit. During today’s visit the census is 27 children in care and 2 teachers.
During the course of this investigation, we reviewed documents, made observations, and conducted interviews. Based on all information received it was confirmed, several witnesses stated the owner/director physically diciplined children. It was determined this incident was intentional and the director did physically discipline children in care at the facility which poses an immediate risk to the health and safety of children in care therefore, the above allegation is determined to be substantiated. California code of regulations Title 22, Division 12, Chapter 1, Article 6, section 101223(a)(3) is being cited on the attached LIC 9099d. Type A deficiency is being cited and a copy of the report needs to be posted for 30 days and given to parents of children who are currently enrolled and newly enrolled for the next 12 months. Exit interview was conducted, report was reviewed and given to licensee, notice of cite visit was given and licensee should post for 30 days, and appeal rights were given.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Loretta DysonTELEPHONE: (510) 695-0243
LICENSING EVALUATOR NAME: Sikia BlueTELEPHONE: (510) 725-7006
LICENSING EVALUATOR SIGNATURE:

DATE: 01/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20231020110839
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: BRIGHT STARS LEARNING CENTER PRESCHOOL
FACILITY NUMBER: 073404214
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/12/2024
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
The licensee shall ensure that each child is accorded the following personal rights:To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions
1
2
3
4
5
6
7
The owner/director stated the understanding of the regulation violated. Owner/director will send a written statement of what the understanding of the regulation means, how the facility will ensure the safety of children in care and how this incident can be prevented from happening again by:
8
9
10
11
12
13
14
 of daily living including eating, sleeping or toileting.... This requirement was not met, based on interviews. It was confirmed several children were phyically disciplined by owner/director. This posed an immediate risk to the health and safety of children in care.
8
9
10
11
12
13
14
 01/12/2024. Also the owner/director shall take a in person course on discipling children in care appropriately and handling children who needs additional support by:01/26/2024.
A follow up meeting will be conducted with director/owner and the regional office.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Loretta DysonTELEPHONE: (510) 695-0243
LICENSING EVALUATOR NAME: Sikia BlueTELEPHONE: (510) 725-7006
LICENSING EVALUATOR SIGNATURE:

DATE: 01/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2