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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404777
Report Date: 12/08/2022
Date Signed: 12/08/2022 04:01:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2022 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20221208131226

FACILITY NAME:MONTE GARDENS DAY CARE - DIANNE ADAIRFACILITY NUMBER:
073404777
ADMINISTRATOR:BRADY, LISAFACILITY TYPE:
840
ADDRESS:3841 LARKSPUR DRIVETELEPHONE:
(925) 356-2343
CITY:CONCORDSTATE: CAZIP CODE:
94519
CAPACITY:200CENSUS: 0DATE:
12/08/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Lisa BradyTIME COMPLETED:
04:10 PM
ALLEGATION(S):
1
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9
Personal Rights - Staff mistreated a daycare child while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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12
13
On December 8, 2022 at 9:30am, Licensing Program Analyst (LPA) Indira Loza and Licensing Program Manager (LPM) Mayla Mendoza met with Director Lisa Brady to deliver the findings of the above complaint. During the course of the investigation LPA and LPM conducted interviews and reviewed center documents pertaining to the complaint.

LPA and LPM conducted interviews and reviewed all center documents pertaining to the complaint. While the allegation states that staff mistreated a daycare child while in care, the Department was provided with a log of safety concerns where the child was exhibiting concerning behaviors. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation has been concluded to be Unsubstantiated.

Exit interview conducted. Report and Appeal Rights provided. Notice of Site visit must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mayla MendozaTELEPHONE: (510) 292-9724
LICENSING EVALUATOR NAME: Indira LozaTELEPHONE: 510-368-3672
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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