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13 | On 04/20/20 Licensing Program Analyst (LPA) Monica Mathur conducted a Subsequent Complaint Investigation. Due to COVID-19 Shelter-in-Place mandate, LPA called Program Facilitator, Yvonne Sylvia to deliver the finding for the above allegation over the phone. During the course of the investigation the Department completed a physical plant inspection, reviewed facility, staff records, conducted interviews and obtained relevant documents. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies have been cited for this allegation. Exit interview conducted with Yvonne Sylvia.
Due to COVID-19 State of Emergency mandate, copy of the report was mailed to Yvonne Sylvia to obtain her signatures. Report to be signed and returned to Licensing office by 04/21/20.
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