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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073406696
Report Date: 03/03/2021
Date Signed: 03/03/2021 04:02:53 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2021 and conducted by Evaluator Monica Mathur
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20210105095422
FACILITY NAME:KIDANGO - BALDWINFACILITY NUMBER:
073406696
ADMINISTRATOR:VASSEGHI, MINOOFACILITY TYPE:
850
ADDRESS:2750 PARKSIDE CIRTELEPHONE:
(925) 798-5021
CITY:CONCORDSTATE: CAZIP CODE:
94519
CAPACITY:65CENSUS: 20DATE:
03/03/2021
UNANNOUNCEDTIME BEGAN:
03:40 PM
MET WITH:Minoo VasshegiTIME COMPLETED:
03:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff inappropriately touched a daycare child while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/03/21 at 3:40 PM Licensing Program Analyst (LPA) Monica Mathur conducted an Unannounced Subsequent Complaint Investigation at Kidango Baldwin via phone call due to COVID-19 restrictions. LPA spoke with Director, Minoo Vasshegi and explained the purpose of today’s investigation. The finding for the above allegation was also delivered. 20 children were present in the facility today.

During the course of the investigation facility and staff records were reviewed and interviews conducted. It was disclosed that when Child C-1 enrolled at this facility C-1 was not toilet trained. Staff helped with toilet training and in the process, did physically touch C-1 to meet its basic needs. It was also disclosed that a staff member from another room walked through C-1’s room in transition to other areas of the Center several times, thereby possibly being in close proximity to C-1.

Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
No Deficiencies have been cited for the allegation. At 3:50 PM Exit interview conducted with Director, Minoo and a copy of report, appeal rights was provided. Report to be signed by Director and returned to CCL by end of 03/05/21.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 725-5998
LICENSING EVALUATOR NAME: Monica MathurTELEPHONE: (510) 622-2602
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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