073406697-7-16-2021-02-CC-MMEA-C5APS9-20210726113356

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073406697
Report Date: 07/16/2021
Date Signed: 07/16/2021 01:32:22 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2021 and conducted by Evaluator Catherine Fernandes

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20210618095753

FACILITY NAME:	KIDANGO - HOLBROOK		FACILITY NUMBER:	073406697
ADMINISTRATOR:	WRIGHT CARR, AIMEE		FACILITY TYPE:	850
ADDRESS:	3333 RONALD WAY		TELEPHONE:	(925) 494-2700
CITY:	CONCORD	STATE: CA	ZIP CODE:	94519
CAPACITY:	65	CENSUS:	DATE:	07/16/2021
		UNANNOUNCED	TIME BEGAN:	12:47 PM
MET WITH:	Yanine Cruz		TIME COMPLETED:	01:38 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

child alleging another child made her touch her own "peepee"
Staff did not report incident

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On July 16, 2021 at 12:47PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegations. LPA met with teacher Yanine Cruz, present during the visit were 18 children and 5 staff members. During the course of the investigation LPA Fernandes conducted interviews and reviewed center records.

Based on staff interviews the children involved in the alleged allegations do not play together and have not been left alone with each other. Interviews with parents and a child indicated conflicting and inconsistent information. The second allegation states that a teacher was informed about the incident however interviews and staff records provide conflicting information.

Therefore the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Appeal Rights were discussed
An exit interview was conducted report, appeal rights and notice of site visit provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mayla Mendoza	TELEPHONE: (510) 873-6408
LICENSING EVALUATOR NAME: Catherine Fernandes	TELEPHONE: (510) 725-7002
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1