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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073407395
Report Date: 07/18/2022
Date Signed: 07/18/2022 01:37:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2022 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20220706094119

FACILITY NAME:HAPPY DAYS LEARNING CENTERFACILITY NUMBER:
073407395
ADMINISTRATOR:MARGARET GROVER-ROOSFACILITY TYPE:
850
ADDRESS:3205 STANLEY BLVDTELEPHONE:
(925) 932-8088
CITY:LAFAYETTESTATE: CAZIP CODE:
94549
CAPACITY:49CENSUS: 33DATE:
07/18/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Kiyana CompeneteTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Other-Parent was refused access to their child while in care.
INVESTIGATION FINDINGS:
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On 07/18/2022 at 11:00 AM, Licensing Program Analysts (LPAs) Christina Watts and Morgan Pringle conducted an unannounced subsequent complaint investigation at Happy Days Learning Center. LPAs met with Director, Kiyana Competente and explained purpose of investigation. At today's facility inspection, there were 33 children in care and 49 children enrolled.

Complainant alleges that parent was refused access to their child while in care.
During the course of the investigation, LPAs inspected the facility, reviewed records and conducted interviews. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Finding for the above allegation was delivered during the inspection. Exit interview was conducted with Director, Kiyana Competente. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 421-3587
LICENSING EVALUATOR NAME: Christina WattsTELEPHONE: (510) 246-1797
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20220706094119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: HAPPY DAYS LEARNING CENTER
FACILITY NUMBER: 073407395
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/18/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/18/2022
Section Cited
CCR
101218.1(b)(6)
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101218.19(b) At the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights...(6)To request in writing that a parent…take a child from the child care center provided the custodial parent has shown a certified copy of a court order...

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By COB 07/22/2022, Director will read Parent's Right Notification and sign statement. Director will provide a statement on how the incident could have been prevented.
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This requirement was not met as evidenced by:
Facility refusing access while child was in care with no court order in child's file.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Sherelle JohnsonTELEPHONE: (510) 421-3587
LICENSING EVALUATOR NAME: Christina WattsTELEPHONE: (510) 246-1797
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3