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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408199
Report Date: 08/16/2019
Date Signed: 08/23/2019 04:17:03 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20190531110856
FACILITY NAME:CENTER OF GRAVITY, INC.FACILITY NUMBER:
073408199
ADMINISTRATOR:BREHOB,K & KURNIK,J.FACILITY TYPE:
850
ADDRESS:2702 PLEASANT HILL RD.TELEPHONE:
(855) 323-7836
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:60CENSUS: 0DATE:
08/16/2019
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Ms. Grant-GrovesTIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS - Staff make inappropriate comments to day-care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, (LPA), R. Hollie met with Owner, Ms. Grant-Groves for the purpose of Complaint Investigation Inspection. There are no children present today as the school is closed until Monday. LPA made a prior visit to the facility regarding the above allegation and interviews were conducted. Although the facility received this complaint allegation, Ms. Grant-Groves self reported that she had to terminate an employee, due to the employee's harsh tone and teasing of children after repeated attempts to coach staff. Therefore, the allegation is true and SUBSTANTIATED that a staff member made inappropriate comments to day care children. California Code of Regulations -Title 22 Division 12 and Chapter 3 are being cited today on the attached LIC 9099-d. Type B
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 11
Control Number 02-CC-20190531110856
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: CENTER OF GRAVITY, INC.
FACILITY NUMBER: 073408199
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/16/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2019
Section Cited
CCR
101223(1)a
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2
3
4
5
6
7
101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. THIS REQUIREMENT WAS NOT MET.
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7
The facility owner/director will place in writing what immediate steps she will take in the future to prevent children's personal rights from being violated.
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14
Staff made inappropriate comments to children and giving children various inappropriate nic names, thus causing potential emotional harm
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9
10
11
12
13
14
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2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20190531110856

FACILITY NAME:CENTER OF GRAVITY, INC.FACILITY NUMBER:
073408199
ADMINISTRATOR:BREHOB,K & KURNIK,J.FACILITY TYPE:
850
ADDRESS:2702 PLEASANT HILL RD.TELEPHONE:
(855) 323-7836
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:60CENSUS: 0DATE:
08/16/2019
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Ms. Grant-GrovesTIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
LACK OF SUPERVISION - Staff are failing to observe daycare children children during play-time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, (LPA), R. Hollie met with Owner, Ms. Grant-Groves for the purpose of Complaint Investigation Inspection. There are no children present today as the school is closed until Monday. LPA made a prior visit to the facility regarding the above allegation and interviews were conducted. Although the facility received this complaint allegation, Ms. Grant-Groves self reported that she had to terminate an employee, as the employee regularly stayed on their cell phone even after several attempts to re-direct staff. Therefore, the allegation is true and SUBSTANTIATED that a staff failed to supervise children during play time, California Code of Regulations -Title 22 Divin 12 and Chapter 3 are being cited today on the attached LIC 9099-d. Type B
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 11
Control Number 02-CC-20190531110856
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: CENTER OF GRAVITY, INC.
FACILITY NUMBER: 073408199
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/16/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2019
Section Cited
CCR
101229a
1
2
3
4
5
6
7
101229a Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. THIS REQUIREMENT IS NOT BEING MET.
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7
Staff handbook will be updated and signed by all staff related to personal cell phone use. The licensee will forward copy of cell phone policy and supervision policy,
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14
A staff member was on their cell telephone during children's play time and not adequately supervising children as required, therefore, potentially causing a hazard for children.
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9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 11
Control Number 02-CC-20190531110856
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: CENTER OF GRAVITY, INC.
FACILITY NUMBER: 073408199
VISIT DATE: 08/16/2019
NARRATIVE
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SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
LIC9099 (FAS) - (06/04)
Page: 6 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20190531110856

FACILITY NAME:CENTER OF GRAVITY, INC.FACILITY NUMBER:
073408199
ADMINISTRATOR:BREHOB,K & KURNIK,J.FACILITY TYPE:
850
ADDRESS:2702 PLEASANT HILL RD.TELEPHONE:
(855) 323-7836
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:60CENSUS: 0DATE:
08/16/2019
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Ms. Grant-GrovesTIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS - Staff make inappropriate comments in front of daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, (LPA), R. Hollie met with Owner, Ms. Grant-Groves for the purpose of Complaint Investigation Inspection. There are no children present today as the school is closed until Monday. LPA made a prior visit to the facility regarding the above allegation and interviews were conducted. Although the facility received this complaint allegation, Ms. Grant-Groves self reported that she had to terminate an employee, due to the employee's harsh and humiliating tone, particularly duirng nap time, even after repeated attempts to coach and re-direct the staff member. Therefore, the allegation is true and SUBSTANTIATED that a staff member made inappropriate comments in front of day care children. California Code of Regulations -Title 22 Division 12 and Chapter 3 are being cited today on the attached LIC 9099-d. Type B
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 7 of 11
Control Number 02-CC-20190531110856
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: CENTER OF GRAVITY, INC.
FACILITY NUMBER: 073408199
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/16/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2019
Section Cited
CCR
101223a(3)
1
2
3
4
5
6
7
101223 Personal Rights
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
THIS REQUIREMENT IS NOT BEING MET.
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7
The facility will place in writing a summary of how they will take immediate action in the future to prevent such action from occurring. A copy of the summary will be mailed to LPA no later than 08-20-19
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14
A staff member used disparaging and humiliating words to children who had difficulty napping, thus causing potential emotional harm to children.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
LIC9099 (FAS) - (06/04)
Page: 8 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20190531110856

FACILITY NAME:CENTER OF GRAVITY, INC.FACILITY NUMBER:
073408199
ADMINISTRATOR:BREHOB,K & KURNIK,J.FACILITY TYPE:
850
ADDRESS:2702 PLEASANT HILL RD.TELEPHONE:
(855) 323-7836
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:60CENSUS: 0DATE:
08/16/2019
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Grant-GrovesTIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS- Day-care children are not changed in a timely manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, (LPA), R. Hollie met with Owner, Ms. Grant-Groves for the purpose of Complaint Investigation Inspection. There are no children present today as the school is closed until Monday. LPA made a prior visit to the facility regarding the above allegation and interviews were conducted. Additional interviews conducted during today's visit. Based on interviews, LPA is unable to prove or disprove that children are not changed in a timely manner.
Although the allegation may have happened or is valid, there sis not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 9 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2019 and conducted by Evaluator Ronda Hollie
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20190531110856

FACILITY NAME:CENTER OF GRAVITY, INC.FACILITY NUMBER:
073408199
ADMINISTRATOR:BREHOB,K & KURNIK,J.FACILITY TYPE:
850
ADDRESS:2702 PLEASANT HILL RD.TELEPHONE:
(855) 323-7836
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:60CENSUS: 0DATE:
08/16/2019
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Ms. Grant-GrovesTIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
OTHER - Incident reports are mis-represented.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, (LPA), R. Hollie met with Owner, Ms. Grant-Groves for the purpose of Complaint Investigation Inspection. There are no children present today as the school is closed until Monday. LPA made a prior visit to the facility regarding the above allegation and interviews were conducted. Additional interviews conducted during today's visit.LPA viewed a sample of children's files. The facility states that they call parents and provide incident reports to families when there is an incident. The facility has instituted duplicate incident report, one for parents and one for the children's file. Based on interviews, LPA cannot prove or disprove the allegation. Although the allegation may have happened or is valid, there sis not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Anika EvansTELEPHONE: (510) 286-4350
LICENSING EVALUATOR NAME: Ronda HollieTELEPHONE: (510) 725-7004
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 11 of 11