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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 075700606
Report Date: 04/11/2022
Date Signed: 04/11/2022 03:31:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2022 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20220316102347
FACILITY NAME:BUILDING KIDZ OF SAN RAMONFACILITY NUMBER:
075700606
ADMINISTRATOR:TURNAGE, TASHAFACILITY TYPE:
850
ADDRESS:210 PORTER AVENUE, SUITE 110TELEPHONE:
(925) 838-4148
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:80CENSUS: 60DATE:
04/11/2022
UNANNOUNCEDTIME BEGAN:
02:25 PM
MET WITH:Tasha TurnageTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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9
Facility is out of ratio.
INVESTIGATION FINDINGS:
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13
On April 11, 2022 at 2:25pm, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to complete the complaint investigation regarding the allegation above. LPA met with director Tasha Turnage. Present were 60 children and an additional 9 staff members.

During the course of the investigation LPA conducted interviews and reviewed documents. It has been disclosed that the 2’s class has been out of ratio on at least one occasion as an aide was supervising children in the playground without the direct supervision of a teacher.

Based on observations, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties.
***Continued on LIC 809C...
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 52-CC-20220316102347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
VISIT DATE: 04/11/2022
NARRATIVE
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The attached type A violation is cited today and must be corrected by the due date. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. All parents/guardians must sign an acknowledgement form of proof of receiving this report (LIC 9224). The LIC 9224 must be placed in each child's file to be reviewed by licensing.

Exit interview conducted with director Tasha Turnage, and copy of report provided. Notice of Site Visit provided and must remain posted for 30 days.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 52-CC-20220316102347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
04/12/2022
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio -
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c).
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POC: Licensee/Director shall submit a Plan of Correction detailing what has been implemented to ensure the facility is meeting the required teacher-child ratio at all times. Submit to LPA by due date of 4/12/22.
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This requirement is not met as evidenced by: Based on interviews, on at least one occasion an aide in the 2's class was supervising children in the playground without the direct supervision of a teacher, which is an immediate health and safety risk to children in care.
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Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2022 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20220316102347

FACILITY NAME:BUILDING KIDZ OF SAN RAMONFACILITY NUMBER:
075700606
ADMINISTRATOR:TURNAGE, TASHAFACILITY TYPE:
850
ADDRESS:210 PORTER AVENUE, SUITE 110TELEPHONE:
(925) 838-4148
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:80CENSUS: 60DATE:
04/11/2022
UNANNOUNCEDTIME BEGAN:
02:25 PM
MET WITH:Tasha TurnageTIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff watching children are unqualified
INVESTIGATION FINDINGS:
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2
3
4
5
6
7
8
9
10
11
12
13
On April 11, 2022 at 2:25pm, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to complete the complaint investigation regarding the allegation above. LPA met with director Tasha Turnage. Present were 60 children and an additional 9 staff members.

During the course of the investigation LPA conducted interviews and reviewed documents. It has been disclosed that on at least one occasion, an aide in the 2's class was supervising children in the playground without the direct supervision of a teacher.

Based on observations, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties.
***Continued on LIC 809C...
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 52-CC-20220316102347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
VISIT DATE: 04/11/2022
NARRATIVE
1
2
3
4
5
6
7
8
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10
11
12
13
14
15
16
17
18
19
20
21
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25
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27
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30
31
32
The attached type A violation is cited today and must be corrected by the due date. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. All parents/guardians must sign an acknowledgement form of proof of receiving this report (LIC 9224). The LIC 9224 must be placed in each child's file to be reviewed by licensing.

Exit interview conducted with director Tasha Turnage, and copy of report provided. Notice of Site Visit provided and must remain posted for 30 days.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 52-CC-20220316102347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
04/12/2022
Section Cited
CCR
101216.2(e)
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2
3
4
5
6
7
101216.2 Teacher Aide Qualifications and Duties -
(e) An aide shall work only under the direct supervision of a teacher.
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POC: Licensee/Director shall review this regulation and submit a Plan of Correction detailing what has been implemented to ensure that aides shall only work under the direct supervision of a teacher. Submit to LPA by due date of 4/12/22.

8
9
10
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14
This requirement is not met as evidenced by: Based on interviews, an aide in the 2's class was supervising children in the playground without the direct supervision of a teacher, which is an immediate health and safety risk to children in care.
8
9
10
11
12
13
14
Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 6